Lexmark 4800 Series manual Print troubleshooting, Check printer ports Windows users only, 117

Models: 4800 Series

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Resetting an internal wireless print server to factory default settings

1From the control panel, press or repeatedly until Setup appears.

2Press .

3Press or repeatedly until Network Setup appears.

4Press .

5Press or repeatedly until Reset Network Adapter Defaults appears.

6Press .

The following message appears: This will reset all wireless network settings. Are you sure?

7Press to select Yes.

The message Clearing Network Settings appears.

Check printer ports (Windows users only)

Make sure the correct printer port is selected.

1Click Start ΠControl Panel ΠPrinters.

2Right-click Lexmark XXXX, where XXXX is the model series number of your printer.

3Click Properties ΠPorts.

4Verify that XXXX_Series_nnnnnn_P1 is selected, where XXXX is the model series number of your printer and nnnnnn is the last six numbers of the MAC address of your printer.

Note: The MAC address is located at the back of the printer beside the serial number.

5If USB is selected instead:

aSelect the port name from step 4.

bClick Apply.

cClose the window, and try printing again.

Print troubleshooting

Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera

Make sure photo size and paper size are set correctly

The printer displays Paper Mismatch when your chosen photo size does not match the paper size that is set. This typically happens when you are trying to print from your PictBridge-enabled digital camera. You may have left the printer control panel Photo Size menu item setting at 8.5 x 11 in. or 5 x 7 in. size, but your camera has a print size of 4 x 6 in. or L. You need to make sure your chosen photo size on the printer is 4 x 6 in. or

10x 15 cm, depending on the typically used photo size for your country or region.

Make sure the 4 x 6 in. (10 x 15 cm) photo paper is loaded correctly in the paper support.

If your camera lets you change the print size setting, change the print size selection to 4 x 6 in. (10 x 15 cm) on the PictBridge-enabled digital camera.

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Lexmark 4800 Series manual Print troubleshooting, Check printer ports Windows users only, 117