Lexmark 4800 Series Copy troubleshooting, Copier does not respond, Scanner unit does not close

Check memory card placement

Make sure you inserted the memory card into the correct slot.

Check memory card type

Make sure that the type of memory card you are using can be used in the printer.

Check to see if the memory card is damaged

Check to see that there is no obvious damage to the memory card. Remove memory cards properly from the printer to avoid corruption of data.

Check to see if the memory card contains photos

Insert a memory card that contains photos. The printer reads photos that are in the JPEG format. For more information, see the documentation that came with your camera.

Check to see if your printer or the computer is turned on

Make sure that your printer and your computer are turned on. Make sure that Windows is open.

Check to see if your wireless connection is active

Make sure that your wireless network is connected and active.

Note: If your wireless connection is down, use your configuration cable to connect your printer to your computer.

Copy troubleshooting

Copier does not respond

These are possible solutions. Try one or more of the following:

Check messages

Resolve all error messages.

Check power

If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly connected to the printer.

Scanner unit does not close

1Lift the scanner unit.

2Remove any obstruction keeping the scanner unit open.

3Lower the scanner unit.

142