Poor copy quality

Blank pages

Skewed lines

Checkerboard pattern

Smudges

Distorted graphics or pictures

Streaks

Missing characters

Unexpected characters

Faded print

White lines in print

Dark print

These are possible solutions. Try one or more of the following:

Check messages

If an error message is displayed, see “Error messages on the computer screen” on page 153.

Check ink

Check the ink levels, and install a new print cartridge if necessary.

Clean the scanner glass

If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.

Review steps to improve print quality

See “Improving print quality” on page 118.

Adjust the brightness of the copy

1Load the document facedown on the scanner glass.

2From the control panel, press or repeatedly to choose Copy.

3Press .

4Press repeatedly to choose Lighter/Darker.

5Press or repeatedly to lighten or darken the copy.

6Press Start.

Check quality of original document

If the quality of the original document is not satisfactory, try using a clearer version of the document or image.

Are you scanning from photo or glossy paper, a magazine, or a newspaper?

If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavy patterns from scanned photos, magazines, or newspapers” on page 70.

Check document placement

Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.

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Lexmark 4800 Series manual Poor copy quality