CHECK MAC ADDRESS

If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see “How do I find the MAC address?” on page 62.

PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING

1If you do not already know it, find the IP address of the access point. a Do one of the following:

In Windows Vista

1Click .

2Click All Programs Œ Accessories.

3 Click Command Prompt.

In Windows XP and earlier

1Click Start.

2Click All Programs or Programs Œ Accessories Œ Command Prompt.

bType ipconfig.

cPress Enter.

The “Default Gateway” entry is typically the access point.

The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Your IP address might also start with the numbers 10 or 169. This is determined by your operating system or wireless network software.

2Ping the access point.

aDo one of the following:

In Windows Vista

1 Click .

2 Click All Programs Œ Accessories.

3 Click Command Prompt.

In Windows XP and earlier

1 Click Start.

2 Click All Programs or Programs Œ Accessories Œ Command Prompt.

bType ping followed by a space and the IP address of the wireless access point. For example: ping 192.168.0.100

cPress Enter.

3Check to see whether the access point responds:

If the access point responds, you will see several lines appear that start with “Reply from.”

It is possible that the printer did not connect to the wireless network. Turn off and then restart the printer to try to connect again.

If the access point does not respond, it will take several seconds and then you will see “Request timed out.”

Troubleshooting

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Lexmark 5600 Series, 6600 Series manual 138, Check MAC Address, Ping the Access Point to Make Sure the Network is Working