4Press the arrow buttons until Dialing and Sending appears, and then press .

5Press the arrow buttons until Dial Method appears, and then press .

6Press the arrow buttons until Behind PBX appears, and then press to save the setting.

Printer receives a blank fax

These are possible causes and solutions. Try one or more of the following:

CHECK ORIGINAL DOCUMENT

Ask the sender to verify the original document was loaded correctly.

CHECK INK

Check the ink levels, and install a new print cartridge if necessary.

CHECK CARTRIDGES

1Remove the print cartridges.

2Make sure the sticker and tape have been removed.

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2

3Reinsert the print cartridges.

Received fax has poor print quality

These are possible solutions. Try one or more of the following:

REVIEW CHECKLIST FOR SENDER

Check that the quality of the original document is satisfactory.

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Increase the fax scan resolution.

CHECK INK

Check the ink levels, and install a new print cartridge if necessary.

DECREASE THE TRANSMISSION SPEED

1From the printer control panel, press .

2Press the arrow buttons until Fax Setup appears, and then press .

3Press the arrow buttons until Dialing and Sending appears, and then press .

Troubleshooting

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Lexmark 5600 Series, 6600 Series manual Printer receives a blank fax, Received fax has poor print quality, 148