Lexmark 5600 Series, 6600 Series manual Can send but not receive faxes, 146

CHECK COUNTRY CODE

Make sure the country code has been set for the country or region where you are operating the printer:

1From the printer control panel, press .

2Press the arrow buttons until Device Setup appears, and then press .

3Press the arrow buttons until Country appears, and then press . Check the country or region on the display.

4If the country or region name is incorrect, press the arrow buttons until the country or region where you are operating the printer appears, and then press .

IS YOUR PRINTER MEMORY FULL?

1Dial the receiving number.

2Scan the original document one page at a time.

Can send but not receive faxes

These are possible causes and solutions. Try one or more of the following:

LOAD PAPER

Load paper to print any faxes that have been stored in the printer.

MAKE SURE THAT AUTO ANSWER IS ON

If the Auto Answer light is on:

•The printer will answer after the preset number of telephone rings.

•If you are using a distinctive ring, see the instructions for setting a distinctive ring for the printer.

1From the printer control panel, press .

2Press the arrow buttons until Fax Setup appears, and then press .

3Press the arrow buttons until Ringing and Answering appears, and then press .

4Press again.

Check to see if Auto Answer is set to On.

5If Auto Answer is not selected, press the arrow buttons until On appears, and then press to save the setting.

CHECK INK

Check the ink levels, and install a new cartridge if necessary.

CHECK WHETHER FAX FORWARDING IS SELECTED

1From the printer control panel, press .

2Press the arrow buttons until Fax Setup appears, and then press .

Troubleshooting

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