135, Windows, Enable the Printer | Lexmark 6600 Series, 5600 Series

Wi-Fi indicator light is green but the printer does not print (Windows only)

If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, try one or more of the following:

ALLOW THE WIRELESS INSTALLATION TO COMPLETE

Do not attempt to print, remove the installation CD, or detach the installation cable until you see the Wireless Setup Successful screen.

ENABLE THE PRINTER

Confirm that the printer is enabled.

1Do one of the following:

In Windows Vista a Click .

b Click Control Panel.

c Under Hardware and Sound, click Printer.

In Windows XP a Click Start.

b Click Printers and Faxes.

In Windows 2000

aClick Start.

bClick Settings Printers.

2Right-click the new printer. From the menu, select Use Printer Online.

3Close the Printers or Printers and Faxes window and try printing again.

SELECT THE WIRELESS PRINTER

You may need to select the wireless printer from your computer to use the printer wirelessly.

1Do one of the following:

In Windows Vista a Click .

b Click Control Panel.

c Under Hardware and Sound, click Printer.

In Windows XP a Click Start.

b Click Printers and Faxes.

Troubleshooting

135

Image 135

Lexmark 6600 Series, 5600 Series manual 135, Windows, Allow the Wireless Installation to Complete, Enable the Printer

Contents

2008 Series Users GuidePage Contents Loading paper Copying Scanning 111 Faxing 103 121 Troubleshooting 168 153 Safety info rm ation Intro du ction Finding information about the printerPublications Customer support Mail supportClick Technical Support Where to find USA Limited Warranty Setting up the printe r Granting access to the software during installationSetting up the printer as a copier only or fax only Page Page Page Page Page Page Use Understanding the parts of the printer Orange Automatic Document Feeder ADF tray Line Using the printer control panel Using the printer control panel buttons and menus Redial/Pause Dialtone Keypad Setup Press Using the printer menus Setup menu Menus ListPhoto menu Changing temporary settings into new default settings Saving settings Temporary settings To change the temporary settings into new default settingsTo disable the settings timeout feature Using Windows Using the printer softwareInstalling printer software Changing the Power Saver timeout Click Œ Control Panel Installing the optional XPS driver Windows Vista users onlyUsing the World Wide Web Click Œ Computer Using the Windows printer software Using the Macintosh printer software Windows Vista Switching from a desktop computer to a laptop computer Country/region United Kingdom Italy Ireland Sweden Finland Using an RJ11 adapterGetting the printer ready to fax Windows XP and earlierPage Australia Spain South Africa Turkey Country/region Saudi Arabia Israel United Arab EmiratesEgypt Poland Bulgaria Czech Republic Russia Belgium Country/region Choosing a fax connection Equipment Connecting to an answering machine Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in Germany Connecting to a computer with a modem Connecting to a telephone Using a digital phone service Installing the printer on a wireless network Wireless network compatibility Windows Vista Installing the printer on other computersUsing Windows Using Macintosh Interpreting the colors of the Wi-Fi indicator light Special wireless installation instructionsBefore you begin Assigning a static IP address Changing wireless settings after installationAdding the printer to your wireless network Click Tools Œ Lexmark Wireless Setup Utility If the printer is currently set up for wireless Switching between USB and wireless connections Windows onlyUsing the printer wirelessly Using the printer locally USB Mac OS X version 10.4 or earlier Mac OS X version Advanced wireless setup Creating an ad hoc wireless networkClick Control Panel Click Network and Internet Windows XP For Macintosh users Adding a printer to an existing ad hoc wireless networkSelect View Available Wireless Networks Windows What is an SSID? Frequently asked questionsUsing WPS Wi-Fi Protected Setup Where do I find my WEP key or WPA passphrase? No Security Where do I find my SSID?What is a network? What types of wireless network security are available? Wired network example How are home networks configured? Scenario 2 Wireless network with Internet access Wireless network examples Scenario 3 Wireless network with no Internet access Why do I need an installation cable? How are infrastructure and ad hoc networks different? How do I attach the installation cable? Requirements for all devices Finding the signal strength Remove Sources of Interference How can I improve wireless signal strength?Remove Obstacles Between the Access Point and the Printer Arrange the Network to Reduce Signal Absorption How do I find the MAC address? What is a MAC address? How do I locate IP addresses? What is an IP address?What is TCP/IP? How to locate a computer IP address using Windows How are IP addresses assigned? What is a key index?How to locate a computer IP address using Macintosh How to locate a printer IP addressPage Plain paper Load in g pape rLoading paper Loading various paper types Heavyweight matte paper, photo paper, glossy paper EnvelopesLabels Transparencies Iron-on transfersGreeting cards, index cards, photo cards, postcards Banner paper Custom-size paper Loading original documents on the scanner glass Close the top cover to avoid dark edges on the scanned image Page Automatic Document Feeder ADF paper capacity Using the automatic paper type sensor Printing a document Click Properties, Preferences, Options, or SetupPrin ting Printing basic documents Printing multiple copies of a document Collating printed copiesCollated Printing the last page first reverse page order Printing multiple pages on one sheet N-UpFor Mac OS X versions 10.5 Printing documents from a memory card or flash drive USB connection Wireless connection selected models onlyPrinting specialty documents Choosing compatible specialty paper types Printing labels Printing envelopes Tips on loading label sheets Printing on custom-size paper Pausing print jobs Using the printer folder in WindowsManaging print jobs Using the taskbar in Windows Resuming print jobsClick Control Panel Using the printer control panel Canceling print jobsUsing Mac OS X version Using Mac OS X version 10.4 and earlier Using the taskbar in Windows Connecting photo storage devices Working with p ho tosInserting a memory card Inserting a flash drive Printing photos Printing photos using the printer control panel Select Lexmark Productivity Studio Printing photos from the computer using the printer software If you are using Windows If you are using MacintoshClick Lexmark Productivity Studio Camera detected. Press OK to change settings Printing photos from a PictBridge-enabled digital camera Press to print the photos Working with photos Printing photos from a digital camera using Dpof Scanning original documents Scan ning Using Windows Scanning photos for editing Scanning color or black-and-white original documents Scanning to a computer over a network Canceling scan jobs Using Windows Enlarging or reducing images Cop yingMaking copies Copying photos Making a copy lighter or darker Adjusting copy quality Press until Lighter/Darker appears Copying multiple pages on one sheet N-Up Repeating an image on one 102 Canceling a copy job Sending a fax while listening to a call On Hook Dial Sending a fax using the printer control panelFaxing Sending a fax 104 Sending a broadcast fax at a scheduled time Receiving a fax with an answering machine Receiving a faxReceiving a fax automatically Receiving a fax manually 106 Customizing dial settingsSetting up the Address Book Forwarding faxes 107 Setting up a dialing prefixSetting up Caller ID Setting the distinctive ring Managing faxes Setting a fax manual answer codeSetting up to fax while behind a PBX Setting up a fax footer 109 Printing the Fax Settings ListPrinting fax activity reports Blocking junk faxes 110 Blocking unwanted changes to fax settings 111 Installing print cartridgesMain taining th e prin t er Maintaining print cartridges 112 Removing a used print cartridge Click Report a non-Lexmark print cartridge Using genuine Lexmark print cartridgesRefilling print cartridges 113 Cleaning the print cartridge nozzles Aligning print cartridges114 115 Checking ink levels Select Lexmark Service Center Wiping the print cartridge nozzles and contacts116 117 Cleaning the scanner glassCleaning the exterior of the printer Preserving the print cartridges Ordering supplies Ordering print cartridges118 Ordering paper and other supplies Resetting to factory settingsResetting all settings Resetting menu settings 120 Incorrect language appears on the display Using the printer troubleshooting software Windows onlySetup troubleshooting Troublesho oting Power button is not lit Software did not install122 123 Does not print Check Cartridges Using WindowsCheck Printer Default and Pause Settings 124 For Mac OS X version Using MacintoshDisconnect and Reconnect Power Supply 125 Solving printer power problems Removing and reinstalling the software126 Click Control Panel Œ Performance and Maintenance Œ System Enabling the USB port in Windows127 128 Wireless troubleshootingWireless troubleshooting checklist Click Settings Œ Control Panel Œ System Printing a network setup Check the USB cable129 130 Why isnt my printer in this list? Cannot print over wireless network Move Your Access Point to Minimize Interference131 Using Macintosh with an AirPort base station 132Mac OS X version 133 Mac OS X version 10.4 and earlierCheck Your WEP KEY or WPA Passphrase 134 Wi-Fi indicator light is not litCheck Your Advanced Security Settings Cannot print and there is a firewall on the computer 135 Allow the Wireless Installation to CompleteEnable the Printer Select the Wireless Printer 136 Select the Wireless Port If you are using WEP security If you are using WPA security137 Ping the Access Point to Make Sure the Network is Working 138Check MAC Address RUN the Wireless Setup Again 139Click Control Panel Click Network Connection Make Sure the Wireless Access Point is on Move Your Wireless Access Point to Minimize Interference140 141 Check the MAC AddressDouble-clickNetwork Utility Wi-Fi indicator light is still orange 142Check Network Name 143 Wireless print server not installed Check Cable Connections Fax troubleshootingCannot send or receive a fax 144 145 146 Can send but not receive faxes 147 Can receive but not send faxes Printer receives a blank fax Received fax has poor print quality148 149 Fax ErrorFax Mode Unsupported Caller ID information is not displayed 150 Remote Fax ErrorChange Redial Settings Phone Line Busy Phone Line Error No Answer151 152 Failed to Connect Product information Edition notice153 Trademarks 154Lexmark International, Inc. All rights reserved Industry Canada notice Exposure to radio frequency radiationIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du Canada 156 European Community EC directives conformity 157 158 Noise emission levels 159 160 161 South Africa telecommunications notice Verwendung dieses Produkts in der Schweiz Using this product in SwitzerlandTemperature information Utilisation de ce produit en Suisse 163 Power consumption 164 Lexmark License Agreements 165 166 167 168 Index Ethernet 169 PBX 170 Dpof 171 172 Troubleshooting, fax Caller ID not displayed 173