Lexmark 762 manual Solving mailbox problems

Symptom	Cause	Solution
Job prints from the	The operator panel menu	Make sure the Paper Size and Paper Type specified on the
wrong tray or on the	settings do not match the	operator panel and in the printer driver are correct for the job
wrong paper or	media loaded in the tray.	you are printing.
specialty media.
Incorrect characters	You are using an	If you are using a parallel interface, make sure you are using
print.	incompatible parallel	an IEEE 1284-compliant parallel cable. We recommend
	cable.	Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for
		the standard parallel port.
	The printer is in Hex	If Ready Hex appears on the display, you must exit Hex Trace
	Trace mode.	mode before you can print your job. Turn the printer off and
		back on to exit Hex Trace mode.
Tray linking does not	Tray linking is not	To configure the linked trays:
work.	configured properly.	• Make sure the Tray x Type value in the Paper Type menu
		item in the Paper Menu is the same for all linked trays.
		• Make sure the Tray x Size value in the Paper Size menu
		item in the Paper Menu is the same for all linked trays.
Large jobs do not	Collate is not set to On.	Set Collation to On in the Finishing Menu or through the
collate.		printer driver.
		Note: Setting Collation to Off in the driver overrides the
		setting in the Finishing Menu.
	The job is too complex.	Reduce the complexity of the print job by eliminating the
		number and size of fonts, the number and complexity of
		images, and the number of pages in the job.
	The printer does not	Add printer memory or an optional hard disk.
	have enough memory.	Refer to the Setup Guide for information on selecting memory
		options to install.
Unexpected page	The job has timed out.	Set Print Timeout to a higher value from the Setup Menu.
breaks occur.

Solving mailbox problems

Symptom	Cause	Solution
Paper jams before	The mailbox and the	Realign the mailbox and the printer.
reaching the mailbox.	printer are misaligned.	Refer to the Setup Guide for instructions.
		See Clearing mailbox or output expander jams (Area M)
		for more information.
	The mailbox is not	Check the electrical connection.
	connected properly.	Refer to the Setup Guide for instructions on connecting the
		mailbox to the printer.

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