Symptom | Cause | Solution |
|
|
|
White or colored | Either the print cartridges are | 1 Replace the color print cartridge causing the line. |
line | defective, the image transfer unit | 2 If you still have the problem, replace the image |
| and transfer roller are defective, or | transfer unit and transfer roller. |
| the fuser is defective. | |
| 3 If you still have the problem, replace the fuser. | |
|
| |
ABCDE |
|
|
ABCDE |
|
|
ABCDE |
|
|
Streaked | The print cartridges, the transfer | Replace the print cartridge, the transfer roller, the |
horizontal lines | roller, image transfer unit, or fuser | image transfer unit, or fuser as needed. |
| may be defective, empty, or worn. |
|
ABCDE |
|
|
ABCDE |
|
|
ABCDE |
|
|
Streaked vertical | • Toner is smeared before fusing | • If paper is stiff, try feeding from another tray. |
lines | to the paper. | • Replace the color print cartridge causing the |
| • The print cartridge is defective. | streaks. |
ABCDE |
|
|
ABCDE |
|
|
ABCDE |
|
|
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