Lexmark 762 manual Solving print quality problems, Abcde

Symptom	Cause	Solution
The page that jammed	Jam Recovery in the Setup Menu	Set Jam Recovery to Auto or On.
does not reprint after	is set to Off.
you clear the jam.
Blank pages feed into	An incorrect media type is loaded	Load the correct type media for your print job or
the output bin.	in the tray being printed from.	change the Paper Type on the operator panel to
		match the type of media loaded.

Solving print quality problems

You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. See Determining the status of supplies for information about other ways to identify consumables that need to be replaced.

Use the following table to find solutions to print quality problems.

Symptom	Cause	Solution
Repeating defects	Either the print cartridges are	Marks occur repeatedly only in one color and
	defective, the image transfer unit	multiple times on a page:
	and transfer roller are defective, or	• Replace the cartridge if the defects occur every:
	the fuser is defective.
		– 48 mm (1.9 in.)
		– 97 mm (3.8 in.)
		Marks occur down the page repeatedly in all
		colors:
		• Replace the transfer roll if the defects occur every
		60 mm (2.4 in.)
		• Check the first transfer bellcranks and springs or
		replace the image transfer unit if the defects occur
		every 101 mm (4 in.)
		• Replace the fuser if the defects occur every
		148 mm (5.8 in.)
		Marks occur on every third or sixth page in any
		color:
		Replace the image transfer unit.
Color	Color has shifted outside of the	1 Re-seat the cartridges by removing them from the
misregistration	appropriate area or has been	printer and then reinserting them.
	superimposed over another color	2 If you still have the problem, refer to the Color
	area.
		Alignment section under the Utilities Menu.
		See also Aligning the image transfer unit
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