Lexmark 762 manual Solving option problems, Solving paper feed problems

Solving option problems

Symptom	Cause	Solution
The option does not	The option is not installed	Remove the option, and then reinstall it.
operate correctly after	correctly.
it is installed, or it
	Cables connecting the option to	Check the cable connections.
stops working.
	the printer are not attached
		Refer to the Setup Guide for instructions.
	correctly.
	The printer driver does not	Your printer driver may not automatically recognize
	recognize that the option is	that an option is attached to your printer. Look at the
	installed.	driver settings and verify that all the printer
		configuration settings are correct.

Solving paper feed problems

Symptom	Cause	Solution
Paper frequently jams.	You are using paper that does not	Use recommended paper and other specialty media.
	meet the printer specifications.	Refer to the Card Stock & Label Guide available on
		our Lexmark Web site at www.lexmark.com for
		detailed specifications.
		See Clearing the entire paper path, Clearing
		fuser jams, Clearing image transfer unit jams,
		Clearing mailbox or output expander jams (Area
		M), or Paper and specialty media specifications
		for more information.
		See Avoiding jams for information that can help
		prevent jams from occurring.
	You have loaded too much paper	Make sure the stack of paper you load does not
	or too many envelopes.	exceed the maximum stack height indicated at the
		front of the tray or on the multipurpose feeder.
		See Loading the trays or Loading the
		multipurpose feeder for more information.
	Guides in the selected tray are not	Move the guides in the tray to the correct position.
	set to the appropriate position for	See Loading the trays for detailed instructions.
	the size paper loaded.
	The paper has absorbed moisture	Load paper from a fresh package.
	due to high humidity.	Store paper in its original wrapper until you load it.
		See Storing paper for more information.
The Paper Jam	You have not cleared the entire	Clear paper from the entire paper path, open the
message remains after	paper path, or you did not open	door indicated by the operator panel message, clear
you remove the	the door specified by the message	the jam, and close the door. The printer resumes
jammed paper.	to check for jams in this area.	printing.
		See Clearing image transfer unit jams, Clearing
		fuser jams, Clearing the entire paper path, or
		Clearing mailbox or output expander jams (Area
		M) for more information.

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