7 | Clearing paper jams |
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Understanding jam messages
Note: Always clear the entire paper path when you receive any jam message.
Paper jam messages
Message | Check Areas... | What to do... |
200 Paper Jam | A, B, T1 | Follow the instructions for clearing Area A, Area B, and Area T1. |
(tray 1 and left access |
| If the jam message persists, paper may be caught in the image transfer |
door beside tray 1) |
| unit. See Clearing image transfer unit jams for instructions. |
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201 Paper Jam | D, K, L | Follow the instructions for clearing Area D, Area K, and Area L. |
(fuser area) |
| If the jam message persists, paper may be caught in the fuser. See |
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| Clearing fuser jams for instructions. |
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202 Paper Jam | K, L | Follow the instructions for clearing Area K and Area L. |
(fuser area) |
| If the jam message persists, paper may be caught in the fuser. See |
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| Clearing fuser jams for instructions. |
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230 Paper Jam | E, J | Follow the instructions for clearing Area E and Area J. |
(duplex area) |
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24<x> Paper Jam | C, T<x> | Follow the instructions for clearing Area C and Area T<x>. |
(trays |
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250 Paper Jam | A | Follow the instructions for clearing Area A. |
(multipurpose feeder) |
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27<x> Paper Jam | M | Follow the instructions for Clearing mailbox or output expander |
(mailbox and output |
| jams (Area M). |
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expander) |
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28<x> Paper Jam | 1, 2, 3, 4, 5, 6 | Refer to the Finisher Setup & User’s Guide for instructions on clearing |
(finisher) |
| finisher jams. |
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