Message | What this message means | What you can do | ||
30 <color> Toner Cart | The specified toner cartridge is either | • Insert the toner cartridge completely into | ||
Missing | missing or incorrectly installed. |
| the printer. The printer automatically | |
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| clears the message. | |
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| • If the printer was just set up for the first | ||
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| time, see “Step 5: Installing Supplies” in | |
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| the Setup Guide. | |
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31 Defective <x> | A defective print cartridge is installed. | Remove the specified print cartridge and | ||
Cartridge |
| install a new one. | ||
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32 Unsupported | An unsupported print cartridge is | Remove the specified print cartridge and | ||
<color> Cartridge | installed. | install a new one. | ||
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33 Calibration Error | The printer detects a calibration error | • | Press Go to continue printing. | |
<x> | for a particular color. | • | Once printing is complete, press Menu | |
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| to access the Color Menu, and select | |
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| Color Adjust to recalibrate. | |
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34 Incorrect Media | The printer has detected a mismatch in | • Replace the media in the multipurpose | ||
| the requested media type and the type |
| feeder or tray with the requested media | |
| loaded in the multipurpose feeder or |
| and press Go. | |
| any tray. | • | Press Menu to access the Busy/ | |
| See Paper and specialty media |
| Waiting Menu group, and select one of | |
| specifications on page 38 for more |
| the following options: | |
| information. |
| – | Cancel Job |
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| – | Reset Printer |
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| – | Reset Active Bin |
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| – | Check Supply Levels |
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34 Short Paper | The printer has determined that the | • | Press Go to clear the message and | |
| length of the paper in the source |
| continue printing. The printer does not | |
| specified on the second line of the |
| automatically reprint the page that | |
| display is too short to print the |
| prompted the message. | |
| formatted data. For | • Make sure the Paper Size setting in the | ||
| trays, this error occurs if the paper |
| Paper Menu is correct for the size paper | |
| guides are not in the correct position. |
| you are using. If MP Feeder Size is set | |
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| to Universal, make sure your paper is | |
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| large enough for the formatted data. | |
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| • Press Menu to open the Job Menu and | ||
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| cancel the current job. | |
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| See also: Paper and specialty media | ||
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| specifications | ||
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35 Res Save Off | The printer lacks the memory needed | • | Press Go to disable Resource Save and | |
Deficient Memory | to enable Resource Save. This |
| continue printing. | |
| message usually indicates too much | • To enable Resource Save after you get | ||
| memory is allocated for one or more of |
| this message: | |
| the printer link buffers. |
| – Make sure the link buffers are set to | |
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| Auto, and exit the menus to activate |
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| the link buffer changes. |
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| – When Ready is displayed, enable | |
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| Resource Save from the Setup Menu. |
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| • | Install additional memory. | |
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36 Printer Service | Background toner has prevented a | Press Go to clear the error. | ||
Required | calibration cycle from completing. A | See also: Calling for service | ||
| defective cartridge or ITU may be |
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| installed. Contact a service |
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| representative for a diagnosis. |
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