Symptom | Cause | Solution | ||
Print irregularities | • Paper has absorbed moisture | • Load paper from a fresh package in the paper | ||
| due to high humidity. |
| tray. | |
| • You are using paper that does | • Avoid textured paper with rough finishes. | ||
ABCDE | not meet the printer | • Make sure the printer paper type, paper texture, | ||
specifications. |
| and paper weight settings match the type of | ||
ABCDE | • The image transfer unit and |
| paper you are using. | |
transfer roller are worn or | • Replace the image transfer unit and transfer | |||
defective. | ||||
ABCDE | • | roller. | ||
• The fuser is worn or defective. | Replace the fuser. | |||
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|
Print too light | • | The Toner Darkness setting is | • | Select a different Toner Darkness setting from the |
|
| too light. |
| printer driver before sending the job to print. |
| • | You are using paper that does | • | Perform a Color Adjust in the Utilities Menu. |
|
| not meet the printer | • | Load paper from a new package. |
|
| specifications. | • Avoid textured paper with rough finishes. | |
| • The print cartridges are low on | |||
| • Make sure the paper you load in the trays is not | |||
|
| toner. | ||
|
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| damp. | |
| • The print cartridges are |
| ||
| • Make sure the printer paper type, paper texture, | |||
|
| defective or have been installed | ||
|
|
| and paper weight settings match the type of | |
|
| in more than one printer. |
| |
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| paper you are using. | |
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| |
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| • Replace the print cartridges. | |
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|
Print too dark | • | The Toner Darkness setting is | • | Select a different Toner Darkness setting from the |
|
| too dark. |
| printer driver before sending the job to print. |
| • | The print cartridges are | • | Replace the print cartridges. |
|
| defective. |
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|
Transparency print | • | You are using transparencies | • | Use only transparencies recommended by the |
quality is poor |
| that do not meet the printer | • | printer’s manufacturer. |
(Print has inappropriate |
| specifications. | Make sure the Paper Type setting is set to | |
• | The Paper Type setting for the |
| Transparency. | |
light or dark spots, toner |
| tray you are using is set to |
|
|
is smeared, horizontal or |
| something other than |
|
|
vertical light bands |
| transparency. |
|
|
appear, or color does not |
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project.) |
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Toner specks | • | The print cartridges are | • | Replace the print cartridges. |
|
| defective. | • | Replace the transfer roller. |
| • | The transfer roller is worn or | • | Replace the image transfer unit. |
|
| defective. | • | Replace the fuser. |
| • The image transfer unit is worn | |||
| • | Call for service. | ||
|
| or defective. | ||
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|
•The fuser is worn or defective.
•Toner is in the paper path.
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