Troubleshooting

186

Skewed print

These are possible solutions. Try one or more of the following:

CHECK THE PAPER GUIDES

Move the length and width guides in the tray to the correct positions for the paper size loaded.

Make sure the guides are not too far from the paper stack.

Make sure the guides are not pressing too lightly against the paper stack.

CHECK THE PAPER

Make sure you are using paper that meets the printer specifications.

Solid color pages

These are possible solutions. Try one or more of the following:

THE PHOTOCONDUCTOR MAY BE DEFECTIVE OR INSTALLED INCORRECTLY

Remove and then reinstall the photoconductor. If the problem continues, the photoconductor may need to be replaced.

THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER

Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it. If the problem continues, replace the used toner cartridge with a new one. The printer may also need to be serviced. For more information, contact Customer Support.

Streaked horizontal lines

ABCDE

ABCDE

ABCDE

These are possible solutions. Try one or more of the following:

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Image 186
Lexmark C736 Skewed print, Solid color pages, Streaked horizontal lines, Toner Cartridge MAY be Defective or LOW on Toner