24x paper jam, Paper jammed in Tray | Lexmark 25A0591, C736 manual

Clearing jams

155

24x paper jam

Paper jammed in Tray 1

1Open Tray 1, and then pull the jammed pages straight up and out.

2Close Tray 1.

3Press .

Paper jammed in front of Tray 1

1Open Tray 1, and then pull the jammed pages up and out.

2Close Tray 1.

Image 155

Lexmark 25A0591, C736 manual 24x paper jam, Paper jammed in Tray, Paper jammed in front of Tray, Clearing jams 155

Contents

March Users Guide Contents Maintaining the printer 130 Administrative support 145Printing Understanding printer menus Index TroubleshootingClearing jams Safety information Safety information Safety information Learning about the printer Learning about the printerThank you for choosing this printer Finding information about the printer Selecting a location for the printer 152.4 mm 6.0 101.6 mm 4.0 609.6 mm 24.0 304.8 mm 12.0 Multipurpose feeder Printer configurationsConfigured models Basic model Learning about the printer Understanding the printer control panel Using the security lock feature A backspace Available internal options Additional printer setupInstalling internal options Additional printer setup Accessing the system board to install internal options Dust cover Installing a memory card Ridge Notch Installing a flash memory or firmware card Metal pins Plastic pins Installing an Internal Solutions Port Page Page Page Page Page Installing a printer hard disk Page Page Reattaching the system board cover Additional printer setup Reattach the system board cover Installing optional trays Installing hardware options Optional 550 ‑sheet specialty media drawer Attaching cables Ethernet port Verifying printer setupPrinting a menu settings Installing printer software Setting up the printer softwarePrinting a network setup Mac OS X version 10.4 and earlier Updating available options in the printer driverMac OS X version 10.5 or later Click Print & Fax Installing the printer on a wireless network Windows Setting up wireless printing Click Wireless Network Attach Click Install Printer and Software Enter the printer information Installing the printer on a wireless network MacintoshPrepare to configure the printer Access the AirPort options Configure the printer for wireless access Click AppleTalk Configure your computer to use the printer wirelesslyMac OS X version From the Printer List, choose Add Installing the printer on a wired networkChoose the Default Browser tab Click More Printers Mac OS X version Double‑click Printer Setup Utility or Print CenterMac OS X version 10.5 or later Mac OS X version 10.4 and earlier From the Printer List, click Add Click OK, and then click Close Click Configure PortClick Properties From the Go menu, choose Applications Double‑click Utilities Setting up serial printing Click Properties Conserving supplies Using recycled paper and other office papersMinimizing your printers environmental impact Saving paper and toner Saving energy Using Eco‑Mode Reducing printer noise Adjusting Power SaverUse Quiet Mode to reduce printer noise Click Timeouts Using the Embedded Web ServerUsing the printer control panel Returning Lexmark cartridges for reuse or recycling RecyclingRecycling Lexmark products Recycling Lexmark packaging Loading paper and specialty media Setting the paper size and typeLoading paper and specialty media Loading the paper trayPage Page Loading the multipurpose feeder Width guide Width guide release tab Loading paper and specialty mediaPage Unlinking trays Click Settings Click Paper Menu Click Custom NameLinking and unlinking trays Linking trays Click Custom Types Assigning a custom paper type name to a trayLoading paper and specialty media Click Submit Paper and specialty media guidelines Paper characteristicsPaper and specialty media guidelines Paper guidelines Selecting preprinted forms and letterhead Unacceptable paperSelecting paper Paper sizes supported by the printer Supported paper sizes, types, and weightsStoring paper Paper and specialty media guidelines Paper types and weights supported by the printer Paper and specialty media guidelines Printing PrintingPrinting a document Printing a document Printing specialty documents Tips on using letterheadTips on using transparencies Tips on using envelopesPage Holding jobs in the printer Tips on using card stockPrinting confidential and other held jobs With a document open, click File Print Printing confidential and other held jobs Printing from a flash drive Printing a font sample list Printing photos from a PictBridge‑enabled digital cameraPrinting information pages Printing the print quality test pages Canceling a print jobCanceling a print job from the printer control panel Printing a directory list Canceling a print job from the computer Printing in black and white Using Max Speed and Max YieldClick Settings Click Print Settings Click Setup Menu Understanding printer menus Supplies Paper Menu Reports SettingsUnderstanding printer menus Menus list Supplies menu Supplies menu Paper Size/Type menu Default Source menuDefault Source Paper menu MP Feeder Size Tray x Type Manual Paper Size MP Feeder Type Manual Env Size Configure MP menuConfigure MP Manual Paper Type Paper Texture menu Substitute Size menu Rough Envelope Texture Vinyl Labels TextureBond Texture Envelope Texture Paper Weight menu Letterhead Weight Bond WeightEnvelope Weight Rough Envelope Weight Paper Loading menu Custom Types menu Universal Setup menu Reports menu Reports menu Active NIC menu Network/Ports menu Standard Network or Network x menus PCL SmartSwitchPS SmartSwitch NPA Mode This menu is available from the Network/Ports menu Network Reports menu TCP/IP menu Network Card menu Enable Auto IP Enable DhcpEnable Rarp Enable Bootp IPv6 menu Wireless menuNetwork/Ports Network x Net x Setup Wireless NetWare menu AppleTalk menu Standard USB menus LexLink menu USB Buffer ENA Gateway Parallel x menuENA Address ENA Netmask Honor Init Parallel BufferAdvanced Status Parallel Protocol Understanding printer menus 100 Parallel ModeSerial x menu Serial Protocol Understanding printer menus 101Serial Buffer Understanding printer menus 102 Smtp Setup menuUse the following menu to configure the Smtp server Understanding printer menus 103 Understanding printer menus 104 Security menuMiscellaneous menu Confidential Print menu Manual Wiping Wiping ModeDisk Wiping menu Understanding printer menus 105 Understanding printer menus 106 Security Audit Log menu Understanding printer menus 107 Set Date/Time menu Display Language Settings menuGeneral Settings menu Understanding printer menus 108 Understanding printer menus 109 Quiet ModeRun Initial Setup Alarms Understanding printer menus 110 TimeoutsPrint Recovery Custom Home Message Factory DefaultsUnderstanding printer menus 111 Understanding printer menus 112 Setup menu Print All Order Understanding printer menus 113Job Accounting Resource Save Understanding printer menus 114 Finishing menu Understanding printer menus 115 Quality menu Understanding printer menus 116 Color Balance Understanding printer menus 117RGB Contrast RGB Saturation Manual Color Color AdjustUnderstanding printer menus 118 Understanding printer menus 119 Utilities menu Understanding printer menus 120 XPS menuPostScript menu Understanding printer menus 121 PCL Emul menu Understanding printer menus 122 Symbol SetPCL Emulation Settings Tray Renumber Understanding printer menus 123 Scale Html menuUnderstanding printer menus 124 Font Size Understanding printer menus 125 Image menu Understanding printer menus 126 PictBridge menuFlash Drive menu Color Understanding printer menus 127 Understanding printer menus 128 Help menu Understanding printer menus 129 Maintaining the printer 130 Cleaning the exterior of the printerCleaning the printhead lenses Maintaining the printerPage Maintaining the printer 132 Close the front door Storing suppliesChecking the status of supplies Ordering photoconductors Ordering suppliesChecking the status of supplies from a network computer Ordering toner cartridges Maintaining the printer 134 Replacing suppliesOrdering a waste toner box Replacing a toner cartridgePage Page Page Replacing a photoconductor 123 Page Yes appears Press Press until Ready appears Replacing the waste toner boxPage Moving the printer to another location Setting the printer up in a new locationMoving the printer Before moving the printer Maintaining the printer 144 Shipping the printer Checking the virtual display Administrative supportFinding advanced networking and administrator information Using the Embedded Web Server Click Settings Setting up e‑mail alertsRestoring the factory default settings Administrative support 146 Click Printer Settings Copying printer settings to other printersAdministrative support 147 Click Copy Printer Settings Clearing jams 148 Accessing jam areasClearing jams Avoiding jams Clearing jams 149 Paper jams Paper jam Clearing jams 151 Paper jam under the fuser unitPaper jam behind the fuser unit Page Clearing jams 153 230 paper jamsPage Clearing jams 155 24x paper jamPaper jammed in Tray Paper jammed in front of Tray Clearing jams 156 Press Paper jammed in one of the optional trays Change src to custom string TroubleshootingUnderstanding printer messages Change src to custom type name Disk Corrupted Close top access cover and front doorChange src to type size Close front door Load Manual Feeder with custom type name Load src with custom stringLoad src with type size Load src with size Load Manual Feeder with size Load Manual Feeder with custom stringLoad Manual Feeder with type size Remove paper from standard output bin Restore Held Jobs?Some held jobs were not restored Remove all color supplies Unsupported USB device, please remove Unsupported mode, unplug and change modeInsufficient memory to support Resource Save feature Unsupported USB hub, please remove Memory full Insufficient memory, some held jobs will not be restoredInsufficient memory to collate job Insufficient memory, some held jobs were deleted Not enough free space in flash memory for resources Network x software errorStandard network software error Parallel port x disabled Too many disks installed Serial port x disabledStandard USB port disabled Configuration change, held jobs were not restored Disk full Too many trays attachedIncompatible tray Remove defective hard disk Yy Replace waste toner box Xx Fuser life warningXx Replace fuser Xx Fuser missing Xx color photoconductor nearly low Xx Replace transfer moduleXx Transfer module missing Xx color photoconductor low Embedded Web Server does not open Solving basic problemsSolving basic printer problems 88.2x Replace color cartridge Jobs do not print Solving printing problemsError message about reading USB drive appears Make Sure the Printer has Sufficient Memory Confidential and other held jobs do not printJob takes longer than expected to print Partial JOB, no JOB, or Blank page Prints Tray linking does not work Job prints from the wrong tray or on the wrong paperIncorrect characters print Unexpected page breaks occur Solving option problemsLarge jobs do not collate Paper trays Flash memory card Solving 2,000-sheet drawer problemsInternal Solutions Port Memory card Paper frequently jams Solving paper feed problemsInternal print server USB/parallel interface card That jammed does not reprint after you clear the jam Solving print quality problemsIsolating print quality problems Paper jam message remains after jam is cleared Toner MAY be LOW Blank pagesCharacters have jagged or uneven edges Packing Material MAY be on the Toner Cartridge Color misregistration Adjusting the color alignmentTroubleshooting 179 Ghost images Clipped imagesFine horizontal lines appear on color pages Incorrect margins Troubleshooting 181Check the Toner Darkness Setting Gray background Paper curl Light colored line, white line, or incorrectly colored line Recalibrate the Printer Print irregularitiesPrint is too dark Print is too light Troubleshooting 184Check the DARKNESS, BRIGHTNESS, and Contrast Settings Color Saver MAY be SET to on Troubleshooting 185Repeating defects Streaked horizontal lines Photoconductor MAY be Defective or Installed IncorrectlySkewed print Solid color pages Toner fog or background shading appears on Streaked vertical lines Toner rubs off Check the Transparencies Troubleshooting 189Toner specks Transparency print quality is poor Uneven print density Solving color quality problemsFAQ about color printing What is RGB color? What is manual color correction? Troubleshooting 191Printed page appears tinted. Can I adjust the color? Manual Color menu Troubleshooting 192What are detailed Color Samples and how do I access them? Contacting Customer Support Click Configuration Click Color Samples March Product informationEdition notice 194 195 Trademarks 196 Modular component noticeNoise emission levels 197 Temperature informationStatic sensitivity notice Laser notice Laser advisory label Power consumptionProduct power consumption Power Saver European Community EC directives conformity Regulatory notices for wireless productsIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du Canada 200 Exposure to radio frequency radiationIndustry Canada Canada Industry Canada Canada ΤΗΣ Οδηγιασ 1999/5/ΕΚ 201 202 Statement of Limited WarrantyLexmark International, Inc., Lexington, KY 203 Limited warrantyLimited warranty service Extent of limited warranty 204 Limitation of liabilityAdditional rights 205 206 207 Adobe Systems Incorporated Notice Index 208 IndexNumerics Page TCP/IP Page