Troubleshooting

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To access a detailed Color Samples set from the Embedded Web Server:

1Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

2Click Configuration.

3Click Color Samples.

4Click Detailed Options to narrow the set to one color range.

5When the Detailed Options page appears, select a color conversion table.

6Enter the RGB or CMYK color number.

7Enter an Increment value from 1–255.

Note: The closer the value is to 1, the narrower the color sample range will appear.

8Click Print to print the detailed Color Samples set.

Contacting Customer Support

When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution.

You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page.

In the U.S. or Canada, call 18005396275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.

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Lexmark 25A0591, C736 manual Contacting Customer Support, Click Configuration Click Color Samples