Minolta 0990-7701-02 instruction

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Chapter 5

Troubleshooting

This chapter gives you some troubleshooting tips together with the recommended corrective procedures to follow.

1.How to Troubleshoot 74

2.A Problem Exists in the preparation stage and during a Print Cycle 75

−A Problem Exists in the Preparation Stage 75

−A Problem Occurs When You Attempt to Start a Print Cycle 75

−When a Message Appears 76

−When a Paper Misfeed has Occurred 80

3.Print Results are Faulty 84

Troubleshooting CHAPTER 5

Image 86

Minolta 0990-7701-02 user manual Print Results are Faulty Troubleshooting Chapter

Contents

Color PageWorks Page Color PageWorks Safety Information Laser Safety FCC Part 15- Radio Frequency Devices Warning User Instructions for Canadian Users Highlight High quality printing Locating the Information You Need Using This ManualOrganization If You Need More Information U.S.A. Technical Support Vii Layout Contents Installation Cleaning the PrinterPrint Results are Faulty Using Printer 7701 For U.S.A./ Canada Users Installation Chapter Chapter Power Source Preparation for InstallationInstallation Site Grounding 905mm 35-3/4 inch Space Requirements380mm 54-1/4 inch Temperature C Precautions for UseUsing the Printer Properly Operating Environment Grips Care of Printer SuppliesMoving the Printer Multi-Purpose Tray Setting-UpChecking Print Operation Paper Face Once Parallel Interface connector Interface cable Connecting Printer to Host ComputerPower Switch Serial Interface connector Interface cable For Serial Interface Expansion Memory Option Setting-Up Left Side Right Side Controller board aController board b Adobe PostScript ROM Simm Option Setting-Up SIMM2 Network Board Option Setting-Up Installation Chapter Installation Chapter Using the Printer InstallationCHAPTER Printer Parts and Accessories Printer Accessories Control Panel Keys Item Key Using the Printer InstallationCHAPTER UP & Down KeysMenu Key p Enter Key p Changing the Waste bottle, Drum Cartridge and Oiling Roller Installing the Toner CartridgeOperation and Warning Labels Clearing Paper Misfeed in Paper Path Turning Printer on Using the Printer InstallationCHAPTERTurning on and OFF the Printer Turning Printer OFF Size Printing PaperType Capacity Print Area Care of Paper Loading the Printing Paper Loading Plain Paper / Recycled Paper To Be Face down Paper Separator Face u Paper SupportWhite Tape Face down Trailing Edge Guide Paper Size Paper Separator Face down White Face up Face up Paper Support Tray 1 Multi Purpose Tray Printing Changing the Printer Settings Chapter Menu Setting List of Menu Utilities Image Menu Print Mode Setting the Menu Utilities Times Setting the Menu Utilities Test Print Menu Reset MenuOutline of the Menu Utilities Print Menu Config Menu Image Menu Memory Menu PCL Menu PS Menu Maintenance MenuPrint PS Error Total Print Outs Changing the Printer Settings Chapter Cleaning the Printer Maintaining Your Printer Chapter Changing Cartridges Changing the Toner Cartridge Replace Toner Magenta To Be Maintaining Your Printer Chapter Roller Toner color label Press the On Line key on the control panel Toner Removal position indicator ALL GreenFront Cover Lock Release Lever Cartridge Roller Green pin Green installation guideMaintaining Your Printer Chapter To Be Toner color label Ready Maintaining Your Printer Chapter Front Cover LockRelease Lever Changing the Drum Cartridge, Waste Bottle and Oiling RollerMaintaining Your PC Drum Protection Shutter OK NG Green Label Printer’s rail Button of the Fusing Unit Lock Release LeverWaste Bottle Guide Bottle Belt Unit Ature label Guides OK Locked NG Unlocked Maintaining Your Printer Chapter Bearings Transfer Roller UnitImage Transfer Roller High Temper Ature label Hole Fusing Unit Installation Hole DowelYour OK Locked NG Unlocked Changing the Image Transfer Belt Unit Left side grip Right side grip Lock Open Left side grip Right side g rip Image Transfer Hook PinsShutter Waste Bottle guide Toner Collecting Top face of the Drum Cartridge Cleaning the Printer Cleaning the Outside Cleaning the Printer Maintaining Your Printer Chapter Print Results are Faulty Troubleshooting Chapter Problem Occurs When You Attempt to Start a Print Cycle How to TroubleshootProblem Exists in the Preparation Stage Diagnosing Your Printer Problem Exists in the Preparation Stage Problem Occurs When You Attempt to Start a Print Cycle When a Message Appears Xxxxx Toner Removed Reset to SaveRemoved Drum Unit Removed Parallel Port Interface ErrorNeed More RAM Fatal Error #XX Localtalk Port Troubleshooting Chapter Misfeed When a Paper Misfeed has OccurredButton of the Fusing Unit Clearing Dial To Be Troubleshooting Chapter Misfeed Clearing Guide Image Transfer Roller Slide in the Second Cassette Print Results are Faulty Print Results are Faulty Replacement time Chapter Quick Reference Guide of Menu Print Menu ROM Simm List of Menu Utilities Menu *5 Save PS Context Specifications of Printer Paper size A4/ Letter Legal Print type Paper size A4 / Letter Legal Print type Temperature C DimensionsWeight Machine life Specifications of 250-sheet Third Cassette Unit Paper Capacity Up Instructions Hardware Setting-Up6, Unpacking/ SettingIndex Index Scalable Fonts Changing Printer Settings Trouble- shooting Copyright 13, 2-chome, Azuchi-machi, Chuo-ku, Osaka, 541, Japan