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3. Print Results are Faulty
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| Black pages | The Toner Cartridge may be defective. | Remove and check the Cartridge for damage. | |
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| Install a new Cartridge if needed. | |
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| - The Toner Cartridge ☞p. 48 | |
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| - The Drum Cartridge ☞p. 56 | |
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| The Drum Cartridge may be defective. |
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| Blank pages | The Drum Cartridge may be defective. | Remove and check the Cartridge or Unit for | |
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| damage. | |
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| Install a new Cartridge if needed. | |
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| The Image Transfer Roller Unit may be | ||
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| - The Drum Cartridge ☞p. 56 | ||
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| defective. | ||
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| - The Image Transfer Roller Unit ☞p. 62 | ||
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| - The Image Transfer Belt Unit ☞p. 66 | |
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| The Image Transfer Roller Unit may be | ||
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| defective. |
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A paper wrinkle occurs. | Possible causes include: | Check the condition closely and take necessary action. | ||
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| - Paper not meeting specifications is being | - For the types of paper that can be used, see | ||
| used. | “Printing Paper.” ☞p. 24 | ||
| - Paper is not loaded properly in the Tray. | - Reload the Printing Paper. ☞p. 26 | ||
| - The Fusing Unit has reached its | |||
| - Change the Fusing Unit. ☞p. 62 | |||
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| replacement time. | ||
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Troubleshooting |
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The print image is blurred | The paper loaded in the tray is damp. | Replace the old paper with fresh dry paper. | ||
when rubbed with fingers. |
| ☞p. 26 | ||
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| The paper being used is not good. | See “Printing Paper” and find out the correct type | ||
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| of paper.☞p. 24 | ||
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| The Fusing Unit has reached its | Change the Fusing Unit.☞p. 62 | ||
| replacement time. |
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| Incorrect image registration. | The print parameters and paper settings | Make the same settings for the application | |
| (Lines are broken or charac- | of the application software are different | software and control panel. | |
| ters are out of correct posi- | from the settings on the control panel. |
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| tion.) |
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| The print results do not rep- | The printer driver settings are different | Make the printing settings through the printer | |
| resent the control panel set- | from the control panel settings. | driver. | |
| tings. | The control panel settings take prece- |
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| Make the same settings for the printer driver and | |||
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| dence over the printer driver settings. | ||
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| control panel.☞p. 35 | ||
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| The printer takes too long in | The printer was in a Power save state | Change the Power save setting if it is inconvenient. | |
| printing. | when a print command was issued. | Press the On Line key to set the printer into the | |
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| Off Line state. Using the Config menu, change the | |
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| Power Save setting to “OFF”. For details, see | |
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| “Config menu.” ☞pp. 36, 38, 42 | |
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| The Printer setting was for color trans- | Wait for a while. | |
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| parency (OHP sheet) or thick paper |
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| Change the TRAY X MEDIA setting or PRINT | ||
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| printing. | ||
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| MODE setting if they do not match. | ||
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| For details, see “Print menu.” ☞pp. 36, 38, 41 | |
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| For details, see “Image menu.” ☞pp. 37, 38, 43 | |
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| The printer memory is not enough to | Install an optional Expansion Memory, which will | |
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| accommodate the print data. | make the print cycle run faster. ☞p. 10 | |
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