Minolta 0990-7701-02

Troubleshooting CHAPTER 5

2. A Problem Exists in the Preparation Stage and During a Print Cycle

Contents

Main ColorPageWorks User'sManual Page i Color PageWorks ii Safety Information LASER SAFETY INTERNAL LASER RADIATION (For all Users) Maximum Radiation power: 1.0 10 -3 (W) Wavelength: 770- 810 (nm) For United States Users Laser Safety iii USER INSTRUCTIONS (FOR U.S.A. Users) FCC PART 15- RADIO FREQUENCY DEVICES WARNING (Note: Color PageWorks printer without Minolta Network option installed.) FCC PART 15- RADIO FREQUENCY DEVICES WARNING Page v Highlight 1. High quality printing 2. Adobe PostScript Level 2 8. Environmentally friendly 4. Paper handling versatility viUsing This Manual Organization Locating the Information You Need If You Need More Information (U.S.A. Technical Support) Page viii CONTENTS Chapter 1 Installation 1 Chapter 2 Using the Printer 17 ix Chapter 3 Changing the Printer Settings 45 Chapter 4 Maintaining Your Printer 47 Chapter 5 Troubleshooting 73 Chapter 6 Appendices 87 Page For U.S.A./ Canada Users For Other Country Users What is an Energy Star Printer? Chapter 1 Installation NOTES Grounding Power Sour ce 1. Preparation for Installation Page Operating Environment Using the Printer Properly Humidity (%) Temperature (C) 2. Precautions for Use Page 6 3. Setting-Up READY CHECKING PRINT OPERATION 4 3 6 9 TEST PRINT MENU 8 7 1 Connecting Printer to Host Computer CAUTION For Parallel Interface 4 3 10 2 Expansion Memory (Option) Setting-Up 8 5 12 2 Adobe PostScript ROM SIMM (Option) Setting-Up 8 5 14 Network Board (Option) Setting-Up Expansion Memory Setting- 6 5 Page Chapter 2 Using the Printer 18 1. Printer Parts and Accessories PRINTER 19 ACCESSORIES 20 CONTROL PANEL KEYS On-line Indicator of the printer. - Shows the setting made for the various functions. Message Display Data Indicator Page 22 OPERATION AND WARNING LABELS 2. Turning ON and OFF the Printer 24 3. Printing Paper Capacity Typ e Size 25 Print Area Care of Paper 26 4. Loading the Printing Paper Paper Support Loading Plain Paper / Recycled Paper 5 Paper Fac e 7 Paper Face Guide space Trailing Edge A4 Letter 2 12 Paper Separator 29 Face up Paper Support 1 Page White Paper Separator 12 32 Loading Special Paper ( Face up Paper Support Paper Fac e 3 8 9 6 5. Printing Chapter 3 Changing the Printer Settings 1. List of MENU Utilities Page 2 6 TRAY 1 5 times 2. Setting the MENU Utilities 3 times PRINT MENU TRAY 1 8 9 40 1. RESET MENU 2. TEST PRINT MENU 3. Outline of the MENU Utilities 41 3. PRINT MENU 42 3. PRINT MENU 4. CONFIG MENU 43 4. CONFIG MENU 5. IMAGE MENU 6. MEMORY MENU 44 7. PCL MENU 45 8. PS MENU 9. MAINTENANCE MENU Page Chapter 4 Maintaining Your Printer 48 1. Changing Cartridges Changing the Toner Cartridge 2 Auto mode REPLACE TONER BLACK 9 PLEASE WAIT 10 REPLACE TONER 8 16 13 with your left hand to prevent the Rack from turning. 12 Page 52 2 OK NG Changing the Toner Cartridge Manual mode Page 16 13 Page 56 2 Changing the Drum Cartridge, Waste Bottle and PC Drum 1 Oiling Roller Page 16 12 NG (closed) 13 17 Page Page Page Changing the Fusing Unit and Image Transfer Roller Unit 2 Image Transfer Roller 5 3 Bearings Page Page 23 Page Page 15 16 NG(closed) 17 19 Page 2. Cleaning the Printer Cleaning the Outside Cleaning the Inside Page Page Chapter 5 Troubleshooting 74 1. How to Troubleshoot Diagnosing Your Printer A Problem Exists in the Preparation Stage. A Problem Occurs When You Attempt to Start a Print Cycle. Print Results are Faulty. 2. and During a Print Cycle A Problem Occurs When You Attempt to Start a Print Cycle. A Problem Exists in the Preparation Stage. - Change the Fusing Unit. 76 When a Message Appears Page Page Page 80 When a Paper Misfeed has Occurred ATTENTION When a paper misfeed occurs in the printer, remove the paper according to the following procedure. 2 3 6 2. A Problem Exists in the Preparation Stage and During a Print Cycle Button of the Fusing Unit Lock Release Lever 913 12 8 OK (LOCKED) NG (UNLOCKED) OK NG Page Page 3. Print Results are Faulty Page Page Chapter 6 Appendices 1. Quick Reference Guide of MENU Page 2. List of MENU Utilities Page 3. Specifications of Printer Unit: sheets/ minute 3. Specifications of Printer paper size print type A4/ Letter Legal paper size print type A4 / Letter Legal Humidity (%) Temperature (C) 3. Specifications of Printer 4. Index A B C D E F I G H J L M N O Q R T W Y U Page ColorPageWorks UsersManual