2. A Problem Exists in the Preparation Stage and During a Print Cycle
A Problem Exists in the Preparation Stage.
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Symptom | Cause | Action | |
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The printer power is not turned | The power cord is unplugged or loose. | Plug the power cord into the printer and outlet. | |
ON. |
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The power outlet may be faulty. | Plug another electrical appliance into the outlet to see if | ||
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| it works properly. | |
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The LCD shows nothing and | The rated voltage of the printer does not | Check the power outlet for correct voltage. | |
the printer makes no sound | match the power outlet voltage. |
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though the printer can be turned |
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ON. |
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A Problem Occurs When You Attempt to Start a Print Cycle.
Symptom | Cause | Action |
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Neither the Data Indicator lights | The interface cable is unplugged. | Connect it properly.☞p. 8 | ||
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up nor the printer starts a print |
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The interface cable may not be compatible | Check the model code and specifications of the interface |
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cycle. |
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| with the computer or printer specifications. | cable and make sure that they are compatible with the |
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| computer and printer specifications.☞p. 8 | Troubleshooting | |
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The Message Indicator lights up | The printer has detected an error. The details | See the “When a Message Appears” section and take the | ||
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and the print cycle is not initi- | of the error is shown on the Message | necessary action. ☞p. 76 |
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ated. | Display. |
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The print cycle cannot be inter- | Print data is in memory. | Press the On Line key to set the printer into the Off Line |
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rupted. (The Data Indicator |
| state. Run “Job & Memory” available from the Reset |
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remains on.) |
| menu to reset the data stored in memory. For details, see |
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| “Changing the Printer Settings.” ☞p.35 |
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Personality is not changed. | “Personality” of “Config Menu” is not set | Press the On Line key to set the printer into the Off Line |
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| to “Automatic.” | state. Change the setting for “Personality” available from |
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| the Config menu to “Automatic.” |
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| For details, see “Config Menu.” ☞p. 42 |
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A paper misfeed occurs. | Possible causes include: | Check the condition closely and take necessary action. |
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| - Paper not meeting specifications is being | - For the types of paper that can be used, see |
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| used. | “Printing Paper.” ☞p. 24 |
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| - OHP transparencies have not been fanned | - Reload the Printing Paper. ☞p. 26 |
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| thoroughly before loading. |
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| - For the procedure to clear a paper misfeed, see |
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| - Paper is not loaded properly in the Tray. |
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| “When a Paper Misfeed has Occurred.” ☞p. 80 |
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| - The optional Third Cassette Unit is not |
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| - Reinstall the Third Cassette Unit. ☞“Unpacking/ |
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| installed properly. |
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| - The Fusing Unit has reached its |
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| - Change the Fusing Unit. ☞p. 62 |
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| replacement time. |
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Double feed occurs. | Sheets of paper stick to each other. | Fan the paper stack thoroughly and reload it. |
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| ☞p. 26 |
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