2. A Problem Exists in the Preparation Stage and During a Print Cycle

A Problem Exists in the Preparation Stage.

75

Symptom

Cause

Action

 

 

 

 

 

 

The printer power is not turned

The power cord is unplugged or loose.

Plug the power cord into the printer and outlet.

ON.

 

 

The power outlet may be faulty.

Plug another electrical appliance into the outlet to see if

 

 

 

it works properly.

 

 

 

The LCD shows nothing and

The rated voltage of the printer does not

Check the power outlet for correct voltage.

the printer makes no sound

match the power outlet voltage.

 

though the printer can be turned

 

 

ON.

 

 

 

 

 

A Problem Occurs When You Attempt to Start a Print Cycle.

Symptom

Cause

Action

 

5

 

 

 

 

 

 

CHAPTER

Neither the Data Indicator lights

The interface cable is unplugged.

Connect it properly.p. 8

 

up nor the printer starts a print

 

 

 

The interface cable may not be compatible

Check the model code and specifications of the interface

 

cycle.

 

 

with the computer or printer specifications.

cable and make sure that they are compatible with the

 

 

 

computer and printer specifications.p. 8

Troubleshooting

 

 

 

The Message Indicator lights up

The printer has detected an error. The details

See the “When a Message Appears” section and take the

 

and the print cycle is not initi-

of the error is shown on the Message

necessary action. p. 76

 

ated.

Display.

 

 

 

 

 

 

 

 

 

The print cycle cannot be inter-

Print data is in memory.

Press the On Line key to set the printer into the Off Line

 

rupted. (The Data Indicator

 

state. Run “Job & Memory” available from the Reset

 

remains on.)

 

menu to reset the data stored in memory. For details, see

 

 

“Changing the Printer Settings.” p.35

 

 

 

 

 

 

 

 

Personality is not changed.

“Personality” of “Config Menu” is not set

Press the On Line key to set the printer into the Off Line

 

 

to “Automatic.”

state. Change the setting for “Personality” available from

 

 

 

the Config menu to “Automatic.”

 

 

 

For details, see “Config Menu.” p. 42

 

 

 

 

 

A paper misfeed occurs.

Possible causes include:

Check the condition closely and take necessary action.

 

 

- Paper not meeting specifications is being

- For the types of paper that can be used, see

 

 

used.

“Printing Paper.” p. 24

 

 

- OHP transparencies have not been fanned

- Reload the Printing Paper. p. 26

 

 

thoroughly before loading.

 

 

- For the procedure to clear a paper misfeed, see

 

 

- Paper is not loaded properly in the Tray.

 

 

“When a Paper Misfeed has Occurred.” p. 80

 

 

- The optional Third Cassette Unit is not

 

 

- Reinstall the Third Cassette Unit. “Unpacking/

 

 

installed properly.

 

 

Setting-Up instructions”

 

 

- The Fusing Unit has reached its

 

 

- Change the Fusing Unit. p. 62

 

 

replacement time.

 

 

 

 

 

Double feed occurs.

Sheets of paper stick to each other.

Fan the paper stack thoroughly and reload it.

 

 

 

p. 26

 

 

 

 

 

 

 

 

 

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Minolta 0990-7701-02 Problem Exists in the Preparation Stage, Problem Occurs When You Attempt to Start a Print Cycle