Manuals
/
Brands
/
Computer Equipment
/
Personal Computer
/
Mitel
/
Computer Equipment
/
Personal Computer
Mitel
5550 manual
1
1
81
81
Download
81 pages, 539.74 Kb
USER GUIDE
Contents
Main
Page
Page
Page
Contents i
Contents
Getting Started................................................................................ 3
Call Handling Basics..................................................................... 13
Advanced Features....................................................................... 25
ii Contents
Hotel/Motel Features......................................................................45
Page
Page
Page
Page
Page
4 Getting Started
Introduction
Before you begin using the console
Conventions used in this guide
Console Components
Getting Started 5
Console Screen
6 Getting Started
Console Keypad
Page
8 Getting Started
Starting and Closing the Mitel Networks 5550 IP Console
Accessing tools for system programming and maintenance
Questions about Starting and Closing the 5550 IP Console
Getting Started 9
Adjusting the Console
Console Ringer
Console Keypad and Handset Cradle
10 Getting Started
Handset/Headset
Console Language
4. Click Apply or OK.
Console Time
Page
Page
Call Handling Basics 13
Call Handling Basics
14 Call Handling Basics
Answering Calls
Answering calls on a first-come, first-served basis,
Selectively answering calls
About the Call Answering Softkeys
Call Handling Basics 15
Questions about Answering Calls
16 Call Handling Basics
Dialing Telephone Numbers
Leaving a Callback
Placing an outside call for an extension
*
Call Handling Basics 17
Other ways of dialing
*
Questions about Dialing Telephone Numbers
*
Extending (Transferring) Calls
Reaching a Busy Number or an Extension with Do Not Disturb Activated
Introducing the caller before completing the transfer
Transferring a call to a voicemail box
Call Handling Basics 19
Transferring a call to an outside number
Questions about Transferring Calls
20 Call Handling Basics
Holding and Retrieving Calls
Hold Recall
Questions about Hold and Retrieve
Call Handling Basics 21
Conference Calls
Placing a Conference on Hold
22 Call Handling Basics
Answering Recalls
Recovering the Last Released Call
Page
Page
Advanced Features 25
Advanced Features
Page
Advanced Features 27
Account Codes
Bulletin Board
28 Advanced Features
Call Answering Priority
Advanced Features 29
Call Park
Questions about Call Park
30 Advanced Features
Call Waiting Threshold
Cancel Call Forwarding
Clear All Features
Questions about Clear All Features
Advanced Features 31
Data Calls
32 Advanced Features
Day and Night Service
Questions about Day and Night Service
Advanced Features 33
Do Not Disturb (Extensions)
Questions about Do Not Disturb
34 Advanced Features
Emergency Calls
Advanced Features 35
Feature Access Codes
Firmkey Programming
Questions about Emergency Calls
36 Advanced Features
Message Waiting
Questions About Message Waiting
Advanced Features 37
Operator Absent/Present Status
Override
Questions about Operator Absent/Present Status
38 Advanced Features
Paging
Advanced Features 39
Phone Book
Questions about Phone Book
40 Advanced Features
Scratch Pad
Serial Call
Advanced Features 41
Trunk Group Status Display
42 Advanced Features
System Speed Call
Tone Signaling
Page
Page
Hotel/Motel Features 45
Hotel/Motel Features
46 Hotel/Motel Features
Displaying and Changing Room Information
About Suite Services
Hotel/Motel Features 47
Searching for Rooms
48 Hotel/Motel Features
Changing Room Occupancy and Condition Status
Checking-In/Checking-Out
Setting and Clearing Wake-up Calls
Hotel/Motel Features 49
Setting Call Restrictions
50 Hotel/Motel Features
Blocking Room-to-Room Calls
Monitoring Guest Rooms
Hotel/Motel Features 51
Clearing the Message Register
Printing Reports
Page
Page
Page
Reference 55
Reference
56 Reference
Alarms
Alarm types
MINOR
MAJOR
CRITICAL
Rerouted Calls
Call Forwarding
System Rerouting
Transferred Calls
Intercept Handling
Class of Restriction
Class of Service
Reference 59
Feature Access Codes
60 Reference
Glossary
Reference 61
62 Reference
Hunt Groups
Paging Zones
Page
64 Reference
System Messages
Reference 65
66 Reference
Reference 67
68 Reference
Reference 69
Page
Index 71
Index
A
B
C
D
72 Index
G
H
K
L
Index 73
T
V
W