Mitel 5550 manual Account Codes, Bulletin Board, To enter an Account Code

Models: 5550

1 81
Download 81 pages 27.74 Kb
Page 35
Image 35

Account Codes

An Account Code is a type of password for the system. You may need to enter an account code to access certain features or to record a call on the SMDR log for billing or accounting purposes.

To enter an Account Code

1.Dial the Verified or Non-Verified Account Access Code.

A Verified code provides access to features; a Non-Verified Code records calls on the SMDR log.

2.Dial the Account Code, ending in #.

If you make a mistake, press Cancel and try again.

3.Continue dialing.

For more information about Account Codes, contact your communications department.

Bulletin Board

The Bulletin Board is shared by all 5550 IP Consoles on the system. Use it to post information that you want other attendants to see and to store speed dial numbers that all attendants can access.

To post information on the Bulletin Board

1.Press Bulletin Board.

2.Press [Edit].

Only one person at a time can edit the Bulletin Board; if someone else is editing it, the Bulletin Board background will remain gray after you press [Edit].

3.Type the information you want to post.

4.Press [Save].

To view the most recent changes to the Bulletin Board, press [Refresh].

To dial a telephone number posted on the Bulletin Board

1.Select the telephone number using the mouse or the computer keyboard.

2.Press [Call] or double-click the selected number.

Note: Information posted on the Bulletin Board is stored in a file on your network. The actual location of the file is determined during installation of the console. If the file is moved, enter the new location, using the Options command on the Tools menu.

Advanced Features 27

Page 35
Image 35
Mitel 5550 manual Account Codes, To enter an Account Code, To post information on the Bulletin Board

5550 specifications

The Mitel 5550 is a sophisticated and feature-rich application that serves as an essential component of modern communication systems. Designed for businesses seeking an efficient and user-friendly interface for managing calls, the Mitel 5550 enhances the overall communication experience by integrating advanced telephony features with a robust software platform.

One of the key features of the Mitel 5550 is its intuitive user interface, which allows operators and users to manage their calls effortlessly. The application provides easy access to various functions such as call handling, call transfer, and voicemail management. The graphical display simplifies the navigation process, enabling users to quickly find the information they need and respond to incoming calls effectively.

The Mitel 5550 leverages the latest VoIP technology to provide high-quality audio and video communications. This technology enables seamless integration with other communication systems, allowing businesses to operate more efficiently. Additionally, the application supports various communication protocols, ensuring compatibility with a wide range of devices and systems. This versatility is crucial for organizations that require flexibility in their communication infrastructure.

Another notable characteristic of the Mitel 5550 is its advanced call management capabilities. Users can monitor multiple lines and extensions in real time, gaining insights into call patterns and volume. This information is invaluable for optimizing workforce productivity and ensuring that customer calls are handled promptly. The application also includes features such as call recording, which provides organizations with the ability to review calls for training and quality assurance purposes.

Moreover, the Mitel 5550 supports collaboration tools that facilitate teamwork and enhance overall productivity. Users can engage in conference calls, share documents, and access shared calendars, all within a unified platform. This integration of collaboration features fosters a more connected work environment, enabling employees to work together efficiently, regardless of their physical location.

In summary, the Mitel 5550 stands out as a powerful communication solution, combining user-friendly design with advanced technology. Its capability to manage calls effectively and its integration of collaboration tools make it an ideal choice for businesses looking to enhance their communication infrastructure. With the Mitel 5550, organizations can achieve a higher level of operational efficiency and improve customer service, ultimately driving growth and success in a competitive marketplace.