Do Not Disturb (Extensions)

Extension users usually set and cancel Do Not Disturb (DND) on their own phones but you may be asked to do it for them. When set, DND prevents calls from ringing the extension.

To set up Do Not Disturb on behalf of an extension user

1.Select Set Station DND on the Program menu.

2.Enter the extension number using the computer keyboard.

3.Click Yes.

To cancel Do Not Disturb on behalf of an extension user

1.Select Cancel Station DND on the Program menu.

2.Enter the extension number using the computer keyboard.

3.Click Yes.

To cancel Do Not Disturb for all extensions

1.Select Cancel All DND on the Program menu.

2.Click Yes.

3.Click Yes again to confirm the cancellation.

Questions about Do Not Disturb

Why would an extension user want to use

Do Not Disturb?

Do Not Disturb prevents most calls from ringing the extension. Only recalls, overrides, and special trunks dialing in directly to the extension will ring it. If extension users want protection from tone intrusion (for instance, during a data call) they should use Call Privacy instead.

What kind of tones does another extension user or attendant get when calling an extension that has Do Not Disturb set?

They hear slow busy signal. Anyone who is permitted to override the other extension may then do so.

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Mitel 5550 manual Do Not Disturb Extensions, Questions about Do Not Disturb, To cancel Do Not Disturb for all extensions

5550 specifications

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