Mitel 5550 Questions about Phone Book, To access your system directory, Press Phone Book

Phone Book

Use the Phone Book to search your system’s telephone directory for people and extensions. You can search by entering a person’s name, an extension number, a department, or a location.

Searching by department is useful when a caller requests to speak to “someone in Sales” rather than a specific person. A location could be a conference room, the lobby of your building, or other place that has a phone. You can also make a call from the Phone Book.

To access your system directory

You can access the directory at any time.

1.Press Phone Book.

2.Type the person’s name or other information in the appropriate boxes. (Use the mouse or the Tab key to move between boxes.)

Press Backspace to erase incorrect keystrokes.

3.Press [Search] or ENTER.

Entries that match what you typed appear in the Phone Book area.

4.Use the mouse or the arrow keys or the PageUp/PageDown keys on the keyboard to scroll through the list until you find the desired entry.

5.Press [Call] or ENTER to call the selected entry. You can also double-click the entry to call it.

6.To begin a new search, press [New Search].

Questions about Phone Book

What does the icon mean?

When it appears next to an extension, it means that the extension is designated as private. Attendants see the number of the extension on their screens; other extension users see only the user’s name (if available) on their display.

In the Source and Destination areas, a private extension appears with a ‘p’ before the extension number—for example, p2030.

Advanced Features ♦ 39