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Mitel 5550 manual Changing Room Occupancy and Condition Status, Checking-In/Checking-Out

Models: 5550

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4.To view information for a room in the list, click to select it and then press [Select]. Use the arrow keys or the Page Up and Page Down keys to scroll through the rooms.

If a printer is attached to the console, you can print the occupancy and condition status for all rooms in the hotel or motel. For more information, see Printing Reports on page 51.

Changing Room Occupancy and Condition Status

The room occupancy and condition states are as follows:

Checking-In/Checking-Out

Checking in a guest changes the status of a room to Occupied; checking out changes the room to Vacant. Both check-in and check-out clear the guest name, affiliation and wake-up time (if set). The Call Block and Call Restriction settings for the room are also reset to values specified by system programming.

To check in or check out a guest

1.

Press Guest Service, or if you are already on a call to the

 

room, press the [Guest Service] softkey.

2.

Enter the room extension using the computer keyboard (not

 

necessary if you are already on a call to the room).

Occupancy

Vacant

Occupied

Reserved

Condition

Clean

Not Clean

Maid Present (see note)

To Be Inspected

Out of Service

3.

Press [Check-In] or [Check-Out].

4.

Press [Save] to save the changes.

 

To cancel changes you made and return to the previous

 

screen, press [Previous].

Setting and Clearing Wake-up Calls

Note: The Maid status can also be changed from the room by dialing a code.

To change a room’s occupancy and condition status

1.Press Guest Service, or if you are already on a call to the room, press the [Guest Service] softkey.

2.Enter the room extension using the computer keyboard (not necessary if you are already on a call to the room).

3.Press [Search].

4.Select the desired states from the Occupancy and Condition lists.

5.Press [Save] to save the changes.

Note: Depending on system programming, all ‘occupied and clean’ rooms may automatically change to ‘occupied and not clean’ at a specified time each day.

Both you and the guest can set, change, and cancel wake-up calls for a guestroom. The system does not distinguish whether a wake-up call is set, changed, or canceled from the console or guestroom telephone. So, for example, a guest can cancel a wake- up call that you set and vice-versa.

Wake-up calls can be set to occur up to three times a day with or without daily repetition. For each wake-up, you can specify whether the call is made by the system (an Automatic wake-up) or the attendant or other hotel employee (a Personal wake-up).

48 ♦ Hotel/Motel Features

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Mitel 5550 Changing Room Occupancy and Condition Status, Checking-In/Checking-Out, Setting and Clearing Wake-up Calls
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5550 specifications

The Mitel 5550 is a sophisticated and feature-rich application that serves as an essential component of modern communication systems. Designed for businesses seeking an efficient and user-friendly interface for managing calls, the Mitel 5550 enhances the overall communication experience by integrating advanced telephony features with a robust software platform.

One of the key features of the Mitel 5550 is its intuitive user interface, which allows operators and users to manage their calls effortlessly. The application provides easy access to various functions such as call handling, call transfer, and voicemail management. The graphical display simplifies the navigation process, enabling users to quickly find the information they need and respond to incoming calls effectively.

The Mitel 5550 leverages the latest VoIP technology to provide high-quality audio and video communications. This technology enables seamless integration with other communication systems, allowing businesses to operate more efficiently. Additionally, the application supports various communication protocols, ensuring compatibility with a wide range of devices and systems. This versatility is crucial for organizations that require flexibility in their communication infrastructure.

Another notable characteristic of the Mitel 5550 is its advanced call management capabilities. Users can monitor multiple lines and extensions in real time, gaining insights into call patterns and volume. This information is invaluable for optimizing workforce productivity and ensuring that customer calls are handled promptly. The application also includes features such as call recording, which provides organizations with the ability to review calls for training and quality assurance purposes.

Moreover, the Mitel 5550 supports collaboration tools that facilitate teamwork and enhance overall productivity. Users can engage in conference calls, share documents, and access shared calendars, all within a unified platform. This integration of collaboration features fosters a more connected work environment, enabling employees to work together efficiently, regardless of their physical location.

In summary, the Mitel 5550 stands out as a powerful communication solution, combining user-friendly design with advanced technology. Its capability to manage calls effectively and its integration of collaboration tools make it an ideal choice for businesses looking to enhance their communication infrastructure. With the Mitel 5550, organizations can achieve a higher level of operational efficiency and improve customer service, ultimately driving growth and success in a competitive marketplace.