Data Calls

You may be asked to connect an outside caller to a data connection for data communications.

To connect a caller to a modem

1.Advise caller to switch local modem to “Data” when they hear the high-pitched modem tone.

2.Dial the modem number.

‘Modem Call’ appears in status area.

3.Dial the destination data terminal number.

‘Ringing’, and then ‘Connected’ appear in the Destination area to confirm that you are connected.

4.Listen for the high-pitched modem tone.

5.Press Release

to connect the caller to the modem.

If the number is busy or there is no answer, press Cancel to return to the caller in the Source area.

To set up a local Associated Data Linecall

1.Dial the Associated Data Line code. If you hear silence, continue.

If you hear busy tone, the Associated Data Line is in use, or is not ready.

2.Dial the destination data terminal number.

‘Ringing’, then ‘Connected’ appear in Destination. Listen for Connect Tone.

3.Press Release.

Your data line is connected.

To set up an Associated Data Line Call to a remote facility

1.Dial the Data Access Code. If you hear silence, continue.

2.Dial the modem hunt group number. ‘Modem Call’ appears in status area.

3.Dial the remote data facility number.

‘Seized’, and then ‘Connected’ appear in Destination.

4.Listen for Connect Tone.

5.Press Release.

Note: For faster dialing using Phone Book, ask your communications department to add frequently dialed data numbers to the system directory.

Advanced Features 31

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Mitel 5550 manual Data Calls, To connect a caller to a modem, To set up a local Associated Data Linecall

5550 specifications

The Mitel 5550 is a sophisticated and feature-rich application that serves as an essential component of modern communication systems. Designed for businesses seeking an efficient and user-friendly interface for managing calls, the Mitel 5550 enhances the overall communication experience by integrating advanced telephony features with a robust software platform.

One of the key features of the Mitel 5550 is its intuitive user interface, which allows operators and users to manage their calls effortlessly. The application provides easy access to various functions such as call handling, call transfer, and voicemail management. The graphical display simplifies the navigation process, enabling users to quickly find the information they need and respond to incoming calls effectively.

The Mitel 5550 leverages the latest VoIP technology to provide high-quality audio and video communications. This technology enables seamless integration with other communication systems, allowing businesses to operate more efficiently. Additionally, the application supports various communication protocols, ensuring compatibility with a wide range of devices and systems. This versatility is crucial for organizations that require flexibility in their communication infrastructure.

Another notable characteristic of the Mitel 5550 is its advanced call management capabilities. Users can monitor multiple lines and extensions in real time, gaining insights into call patterns and volume. This information is invaluable for optimizing workforce productivity and ensuring that customer calls are handled promptly. The application also includes features such as call recording, which provides organizations with the ability to review calls for training and quality assurance purposes.

Moreover, the Mitel 5550 supports collaboration tools that facilitate teamwork and enhance overall productivity. Users can engage in conference calls, share documents, and access shared calendars, all within a unified platform. This integration of collaboration features fosters a more connected work environment, enabling employees to work together efficiently, regardless of their physical location.

In summary, the Mitel 5550 stands out as a powerful communication solution, combining user-friendly design with advanced technology. Its capability to manage calls effectively and its integration of collaboration tools make it an ideal choice for businesses looking to enhance their communication infrastructure. With the Mitel 5550, organizations can achieve a higher level of operational efficiency and improve customer service, ultimately driving growth and success in a competitive marketplace.