Setting Call Restrictions

To set, change, or cancel a wake-up time while viewing the guestroom’s information

1.For each wake-up call that you want to set up, specify the frequency (once or daily) and method (automatically by the system or personally by a hotel employee) of delivery.

2.Click in the Wake-upbox, and then type the hour and minutes in 24-hour format. You must enter four digits—for example 0630 for 6:30 AM (or 1830 for 6:30 PM)

To cancel a wake-up call, delete the time from the Wake-upbox.

3.Press [Save] to save the changes.

To set, change, or cancel a wake-up time when NOT viewing the guest room’s information

1.Press Guest Service.

2.Enter the room number using the computer keyboard.

3.Follow steps 1 and 2 from the previous procedure.

Notes:

•If the guest fails to answer the wake-up call, the system will ring the room up to four more times at intervals of two to seven minutes. If the guest still does not answer, the wake- up call could be routed to the console.

•Some display phones can set their own timed reminder. The above procedures will also clear or change a reminder already set by the user.

•If a printer is attached to the console, a report may print each time you set, change, or cancel a wake-up call.

You can control the type of telephone calls that guests can place from the phones in their rooms. There are three levels of call restriction: Internal, Local, and Long Distance.

The system provides three more levels (labeled Option 1, 2, and

3)that can be used to impose special call restrictions. Ask your communications department for instructions about the use of these restrictions.

To set or remove call restrictions for a room

1.Press Guest Service, or if you are already on a call to the room, press the [Guest Service] softkey.

2.Enter the room extension using the computer keyboard (not necessary if you are already on a call to the room).

3.Press [Search].

4.In the Call Restriction list, select one of the following:

•Internal to allow internal calls only.

•Local to allow internal and local calls.

•Long Distance to allow internal, local, and long distance calls.

•Option 1, Option 2, Option 3 to impose special call restrictions determined by system programming.

Note: Your system may be programmed to automatically change call restrictions for rooms at check-in and check-out time.

Hotel/Motel Features ♦ 49

5550 specifications

The Mitel 5550 is a sophisticated and feature-rich application that serves as an essential component of modern communication systems. Designed for businesses seeking an efficient and user-friendly interface for managing calls, the Mitel 5550 enhances the overall communication experience by integrating advanced telephony features with a robust software platform.

One of the key features of the Mitel 5550 is its intuitive user interface, which allows operators and users to manage their calls effortlessly. The application provides easy access to various functions such as call handling, call transfer, and voicemail management. The graphical display simplifies the navigation process, enabling users to quickly find the information they need and respond to incoming calls effectively.

The Mitel 5550 leverages the latest VoIP technology to provide high-quality audio and video communications. This technology enables seamless integration with other communication systems, allowing businesses to operate more efficiently. Additionally, the application supports various communication protocols, ensuring compatibility with a wide range of devices and systems. This versatility is crucial for organizations that require flexibility in their communication infrastructure.

Another notable characteristic of the Mitel 5550 is its advanced call management capabilities. Users can monitor multiple lines and extensions in real time, gaining insights into call patterns and volume. This information is invaluable for optimizing workforce productivity and ensuring that customer calls are handled promptly. The application also includes features such as call recording, which provides organizations with the ability to review calls for training and quality assurance purposes.

Moreover, the Mitel 5550 supports collaboration tools that facilitate teamwork and enhance overall productivity. Users can engage in conference calls, share documents, and access shared calendars, all within a unified platform. This integration of collaboration features fosters a more connected work environment, enabling employees to work together efficiently, regardless of their physical location.

In summary, the Mitel 5550 stands out as a powerful communication solution, combining user-friendly design with advanced technology. Its capability to manage calls effectively and its integration of collaboration tools make it an ideal choice for businesses looking to enhance their communication infrastructure. With the Mitel 5550, organizations can achieve a higher level of operational efficiency and improve customer service, ultimately driving growth and success in a competitive marketplace.

Mitel 5550 manual Setting Call Restrictions, To set or remove call restrictions for a room

Models: 5550

1.Press Guest Service.