90

International Roaming Customer Care

Call us at +1(360) 662-5202 (toll free) from your Nextel phone.

We’ll be happy to give you help, explanations and anything else you need to enjoy your Nextel service as soon as possible!

Before you contact Nextel Customer Care for service or to resolve an issue, be sure to have your Nextel Personal Telephone Number, your model number (located on your phone underneath the battery), and the ID number printed on your SIM card. You’ll want to record these numbers and keep them handy so that you can replace the battery prior to contacting Customer Care.

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting Nextel Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.

NOTE: When your phone cover is closed, the one-line display screen shows a shortened version the status messages displayed in the full-size screen. To see complete status messages, open the phone cover.

Status

Status

Message Description

Messages

Messages

 

(one-line

(full-screen

 

display)

display)

 

 

 

 

 

 

 

Not in Srvc.

Number Not in

The number that you entered is

 

Service

not valid.

 

 

 

Not Avail.

User Not

The phone that you called is

 

Available

either busy, out-of-coverage, or

 

 

turned off. Please try again later.

 

 

 

Not Avail.

User Not

The person that you called has not

 

Authorized

purchased this service.

 

 

 

Failed

Please Try Later

This service is temporarily not

 

 

available. Please try again later.

 

 

 

Busy in Prvt.

User Busy in

The phone that you called is busy

 

Private

in a Private Call.

 

 

 

 

nextel.com

 

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Motorola i90c manual Understanding Status Messages, 184