4 - Troubleshooting

The Modem Does Not Auto-Answer the Phone

C: If necessary, make sure the software is configured to auto-answer the phone.

A: To set auto-answer mode on from AT command mode, type ATS0=n then press Enter. The n stands for which number of rings the modem answers. For example: ATS0=3 causes the modem to answer on the third ring.

The Software Does Not Control the Modem Properly or Can Not Detect the Modem

S: Make sure the software has been set up correctly. Check the initialization string and dial string.

C: Some TSRs (programs that stay in memory after they are loaded) may conflict with the communications software.

S: Try starting your computer without loading any TSRs.

The Characters on the Screen Are Doubled

C: Both the modem and the software have the echo feature turned on.

S: Since only one needs an echo, turn the software echo feature off.

C: The remote modem is echoing your typed characters.

S: Type ATE1 then Enter at the command line. Then turn off the software echo feature.

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Multi-Tech Systems MT3410ZLX-T/2 owner manual Modem Does Not Auto-Answer the Phone, Characters on the Screen Are Doubled