5 - Service

Chapter 5 - Service

This chapter begins with the terms of your modem’s warranty. Read carefully the next section, Tech Support, if you have questions or problems with your modem. It includes the technical support telephone numbers and an explanation of how to send in your modem should you require service. The final sections explain how to use our bulletin board service (BBS), and get support through CompuServe, the Internet and the Multi-Tech Fax- Back System.

Limited Warranty

Multi-Tech®Systems, Inc. (“MTS”) warrants that this product will be free from defects in material or workmanship for the period specified on the enclosed Warranty Registration Card. Please complete the card and return to Multi-Tech postage pre-paid. MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. This warranty does not apply to any products that have been damaged by lightning storms, water, or power surges, or that have been neglected, altered, abused, used for a purpose other than the one for which they were manufactured, repaired by the customer or any party without MTS’s written authorization, or used in any manner inconsistent with MTS’s instructions.

MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement of any products that prove to be defective within the warranty period, or, at MTS’s option, issuance of a refund of the purchase price. Defective products must be returned by Customer to MTS’s factory transportation prepaid.

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Multi-Tech Systems MT3410ZLX-T/2 owner manual Service, Limited Warranty