Removing Lines and Extensions from Service | NEC 1093099 guide

Removing Lines and Extensions from Service

Removing Lines and Extensions from Service

Description

Temporarily remove problem extensions and lines from service until they can be repaired.

Supervisors and attendants can remove problem lines and extensions from service. This helps ensure maxi- mum system performance. For example, the attendant can busy-out a noisy line or problem extension until service personnel can repair the problem. The line or extension the appears busy to all callers. Following repair, the attendant or supervisor can return the line to service.

Operation


	Removing Lines and Extensions from Service	In these instructions:
	Removing Lines and Extensions from Service	[Super Display Soft Key]
		[Keyset Soft Key]

	To remove or return an extension or line to service:

1.Press INTERCOM.

2.	Dial #40.

3.	Do one of the following.

	a.	Dial the number of the extension you want to remove or return to service (e.g., 302).

	b.	Dial the extension number of the line you want to remove from service (e.g., 101 for line 1).

4.	Do one of the following.

	a.	Dial 4 to return the line or extension to service.

	b.	Dial 6 to remove the line or extension from service.
	b.	• At the extension removed from service, you see Out of Service.
		• The line key for a line removed from service will be on (red).

5.	Press SPEAKER to hang up.

Features

DSX Feature Handbook

Features ◆ 131

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NEC 1093099 manual Removing Lines and Extensions from Service

Contents

DSX Telephone Feature Handbook NEC Unified Solutions, Inc Table of Contents Direct Station Selection DSS Console Ii Table of Contents Key Ring Language Selection Last Number Redial Park Iv Table of Contents Walking Class of Service Vi Table of Contents Introduction FeaturesYou see DSX-nn Intercom + #11 or # ChartsDSX Dial Codes by Feature Page 1 When you are Charts Button Display Telephone Introduction Telephone Illustrations Button Display Telephone Speed Dial Bin keys Feature keys Button Super Display Telephone Introduction Calls Button DSS Console Telephone Illustrations Operation Description Account Codes Forced Account Codes Account Codes and Emergency CallsOptional Unforced Account Codes To enter an Optional Unforced Account Code Alphanumeric Display To answer a call ﬂashing the Operator Call Key Attendant Call QueuingOperator Call Key Attendant Call Queuing To call the attendant Press Intercom Attendant PositionAttendant is the system’s call processing focal point Attendant Position Auto Redial To enable Auto RedialAuto Redial Automatic Handsfree Background Music Background MusicTo turn Background Music on and off Barge In Intrusion Barge In IntrusionTo Barge In on a call Call Coverage Keys User Programmable Feature Call Forwarding Key Call Forwarding CancelCall Forwarding Call Forwarding Chaining Call Forwarding Conﬁrmation Tone Call Forwarding Toggle in a Personal Speed Dial BinFor LINE/GRP/ICM, press Intercom + Hold #CC #22 Call Forwarding Clear All Call Forwarding Off Premises Activating or Canceling Call Forwarding Off PremisesTo activate Call Forwarding Select to override the existing entry and enter a Select to cancel and back up to stepSelect the bin option Select the number option To manually time your Intercom or outside call Call TimerAutomatically Timing Your Outside Call Manually Timing Your Outside Call To restart the Call Timer To stop the Call TimerTo review the duration of your last timed call To Camp-On to a busy extension Call Waiting / Camp-OnOff-Hook Ringing Camp-On Tones Camp-On to a Busy Extension Leaving a Callback Cancelling a CallbackTo cancel a Callback Callback Press Check Caller IDSingle and Multiple Message Format Compatibility Clearing the Display Reviewing the Caller ID Log Caller ID LoggingTo review your Caller ID log To answer an outside call Central Ofﬁce Calls, AnsweringAnswering Priority Answering Outside Calls Store and Forward Central Ofﬁce Calls, Placing To place an outside call over a Line Group Placing Outside Calls Using Line Keys Using Store and Forward and Account Codes Using Store and ForwardFeature Name To place an outside call using Store and Forward To check a Personal Speed Dial name and number Checking Feature Key AssignmentsTo check a Feature Key assignment Check Key Description Capacity Setting up a ConferenceTo set up a Conference Conference To use Conference at a single line telephone Using Conference at a Single Line TelephoneExiting a Conference To exit a Conference without affecting the other parties Cordless Telephone Dial Number Preview Dial Number Preview helps the user avoid dialing errorsUsing Dial Number Preview To dial using Dial Number Preview To replace 2049265410 with Dial Number Preview Editing Example Direct Inward Line Night Mode Control Using Direct Line Access Direct Line Access Direct Station Selection DSS When the DSS/BLF key is Covered extension is #253 To place a call to a co-worker using a DSS keyTo Transfer a call to a co-worker using a DSS key Setting Up DSS Keys Feature Direct Station Selection DSS Console Default DSS Console Key Assignments 60-69 DSS Console Feature Key Assignments Lamp only no ring Call Coverage Key Night key and UCD Night key. The System 999 Use this option to assign a Feature Key as a While on a call To use the Transfer key Using the Speed Processing Keys on the DSS ConsoleTo use the Answer key To use the Release key Directed Call Pickup Using Directed Call PickupTo intercept a call ringing a co-worker’s extension Select to call the displayed name Using Directory DialingTo place a call using Directory Dialing Directory Dialing Distinctive Ringing Hierarchy Distinctive Ringing Call Type When Multiple Calls Ring an ExtensionUnderstanding Ring Types Ring Types Distinctive Ring Conﬁguration Using Distinctive Ring ConﬁgurationTo customize a Ring Set for your extension Extension Override Using Extension OverrideTo customize ringing for your extension’s outside calls Key Ring Override Using Key Ring Override Hotline Busy Lamp Indications Do Not DisturbDo Not Disturb BLF for Hotline and Call Coverage Keys Do Not Disturb Options This DND option Blocks these calls If you are on a call or anytime your telephone is not idle To enable or disable DND an extensionCall Coverage Key Busy Lamp Indications Enabling or Disabling Do Not Disturb To use Do Not Disturb Override Do Not Disturb OverrideEasily override a co-worker’s Do Not Disturb Do Not Disturb Override Door Box Relays Door BoxDoor Box Alerts Controlling the Door Strike Direct Inward Line Extended RingingTransfer Uniform Call Distribution UCD Hunting Extension HuntingCircular Hunting Terminal Hunting To send a call to a UCD Group To send a call to a Terminal or Circular Hunting Group Extension Locking Walking Class of Service and Extension Locking Unlocking an Extension from the Attendant’s Phone To change your PIN number if you already have one assigned Feature Keys simplify feature operation Feature Keys34-Button Display Telephone features 90-98 Extension Feature Key Assignments Hotline key Extension Feature Key Assignments Page 3 While on a handset Call Forwarding Programming Feature Keys Mnemonic Operation Access LevelHold + Press Volume Up or Volume Down to select Account Code Flashing and Outside Line FlashTo Flash the outside line you are on Flexible Numbering Plan To disconnect a busy line Using Forced Line DisconnectForced Line Disconnect Disconnect a co-worker’s outside call in an emergency Answering a Pickup Group Call Group Call PickupTo answer a call ringing a phone in your Pickup Group Group Listen Placing and Transferring Ring Group Calls Group Ring Answer a Call to a Ring Group Answering Ring Group CallsTo answer a call ringing your Ring Group Handsfree Handsfree and Handsfree AnswerbackHandsfree Answerback and Forced Intercom Ringing #VA + V for voice announce or R for ring + Speaker to Exit To turn incoming voice announcements off Headset Key Headset Compatibility Off-Hook Signaling and Headsets Hold Hold Recall Display To place an outside or Intercom call on Exclusive Hold To pick up an outside call on Exclusive HoldTo place an Intercom call on Hold To pick up an Intercom call from Hold Hotline Automatic Transfer Hotline To answer a call from your Hotline partner To place a call to your Hotline partnerPress your Hotline key To transfer a call to your Hotline partner Interactive Soft Keys To answer an intercom call IntercomUse Intercom to call any co-worker Placing and Answering Intercom Calls Hold Key RingPark Select to exit Language SelectionSelect English as your display language Select Spanish as your display language Quickly redial the last number dialed Using Last Number RedialLast Number Redial Enhanced Last Number Redial To redial your last call at a 3-line display telephone Using Enhanced Last Number RedialTo redial your last call at a Super Display Telephone To place a call using Line Group Routing Using Line Group RoutingLine Group Routing To place a call over a Line Group Dial codes to access Line Groups for outgoing callsUsing Line Groups Line Groups Line Keys Press a line key for one-touch access to an outside lineLine Key BLF Indications To answer an incoming call using a line key To place a call using a line keySetting Line Key Ringing Feature Line Queuing Priority Line Queuing / Line CallbackLine Queuing Line Callback Loop keys simplify answering and placing calls Switched Loop KeysLoop Keys Fixed Loop Keys To answer a call on a loop key Using Loop KeysTo place a call on a loop key To join a Meet-Me Conference Using Meet-Me ConferenceTo set up a Meet-Me Conference Meet-Me Conference To answer a Message Waiting Using Message WaitingMessage Waiting To leave a Message Waiting To activate or deactivate Microphone Mute Using Microphone MuteMicrophone Mute Handsfree Reply Soft Key Monitor / Silent Monitor Using Monitor / Silent MonitorTo Monitor a call Music on Hold To program your extension’s name Names for Extensions and LinesNames help identify lines and extensions Programming Names Additional Name Programming Options Name Programming Chart Night Service Keys Night Service / Night RingUse Night Service to reroute calls after hours To answer a call that is ringing over the Paging speakers To answer a call that rings a line or loop key at night Off-Hook Signaling for Hotline Calls Off-Hook SignalingOff-Hook Signaling for Outside Calls Off-Hook Signaling for Intercom Calls Clear = None #647 Relay Control PagingInternal Paging External Paging Background Music Over External Ring Over Page Volume AdjustmentIntercom Ring Over External Door Chime Over External Lift the handset Dial *0 Converse with the caller #VP + Y to enable or N to disable + Speaker to exitMaking a Page Announcement To make an internal Paging announcement On red Park System Park Orbit Recall Display Personal Park Orbit Recall Display To Park or retrieve a call in Personal Park Orbit Park PBX / Centrex Compatibility PBX/Centrex Access Codes Prime Line vs. Ringing Line Preference Prime Line PreferenceIdle Prime Line Intercom Prime Line Privacy Privacy Release Groups Using Privacy Release GroupsQuickly join in a co-worker’s outside call To answer an incoming call on your Private Line Using your Private LinePrivate Line You can have a line reserved exclusively for your own use Calls Programmable Idle Menu Soft Keys Super Display Speed Dial number or name if programmed #SM #76 Customizing your Idle Menu Soft keys Super Display OnlyTo customize your idle menu soft keys Programmable Idle Menu Converting Dialing from DP to Dtmf Pulse to Tone Conversion Removing Lines and Extensions from Service Removing Lines and Extensions from Service Privately call a co-worker while you’re busy on your handset Reverse Voice Over To place a call to your Reverse Voice Over partner To place a call using Reverse Voice OverTo Transfer a call using your Reverse Voice Over key To return to your initial caller To bypass Ringdown Using RingdownRingdown Extension To use the Ringdown extension Ringing Line Preference Keyset Attendant FeatureSimply lift the handset to answer a ringing call Does pressing Speaker while in the Headset mode #757 User Programmable Feature Using Ringing Line PreferenceTo use Ringing Line Preference To bypass Ringing Line Preference To save the outside number you just dialed up to 32 digits Using Save Number DialedSave Number Dialed Save the number you just dialed for quick redialing Selectable Display Messaging Option Default To select a Selectable Display Message Setting Up Selectable Display Messaging Name Programming Chart Message Waiting Single Line TelephonesBarge Call Waiting / Camp-On To answer the Door Box ringing Direct Line AccessDirected Call Pickup Door Box To place a call to the Door Box Intercom To place an Intercom call Group Call PickupTo place a call on Exclusive Hold To retrieve a call from Exclusive Hold Message Waiting To leave a message for a co-worker Meet-Me Conference To set up a Meet-Me ConferencePaging Speed Dial To dial a Speed Dial number Park To Park a callTo retrieve a parked call Pulse to Tone Conversion Voice Mail To leave a voice mail message for a co-worker SplitTandem Calls / Unsupervised Conference Transfer To transfer your call Speed Dial To program a Personal Speed Dial number Chaining Bins for Dialing Long NumbersChaining Notes Programming and Dialing Personal Speed Dial To program a System Speed Dial number To dial a stored Personal Speed Dial number Speaker to exit Programming System Speed Dial User Programmable FeaturesProgramming and Dialing System Speed Dial To dial a stored System Speed Dial number Name Programming Chart Split Alternate Using Split Button Display Telephone with Speakerphone Station Key TelephonesButton Backlit Display Telephone with Speakerphone Ring/Message Lamp For this feature Lamp does this To set up a Tandem Call Setting up a Tandem CallTandem Calls / Unsupervised Conference To set up a Tandem Call at a single line telephone Disconnecting a Tandem CallTo disconnect a tandem call using Forced Line Disconnect Setting up a Tandem Call at a Single Line Telephone To set up a Tandem Call via line-to-line Transfer Using Line-to-Line Transfer to set up a Tandem CallPlace or answer an outside call #TD #83 Time and Date Send the outside call you are on to a co-worker TransferTransfer Recall Display Handsfree Transfer Using Transfer Transfer #47 User Programmable FeaturesUser Programmable Features #22 #87 Intercom + Press Volume Up or VolumeKeys + Hold + Intercom + Volume Up #45 #RLP Voice Mail Interactive Soft Key Shows New Messages Personal Answering Machine EmulationVoice Mail Overﬂow Message Center Mailbox To call your mailbox To hang up while using your mailboxActivating or Canceling Call Forwarding to your Mailbox To activate or cancel Call Forwarding to your mailbox Method B Transfer without ﬁrst ringing Press Transfer Transferring Calls to a Mailbox You see Record Mailbox Using Conversation RecordUsing the Message Center To record your active call in a mailbox To activate or cancel Personal Answering Machine Emulation Using Answering Machine Emulation Voice Mail To respond to a Voice Over alert one to your extension Using Voice OverVoice Over To initiate a Voice Over to a busy extension Volume Control Presets Volume, Brightness, and Contrast ControlsDisplay Brightness and Contrast Control Select the volume control preset mode Adjusting your Telephone’s VolumeTo adjust the display contrast To set up the volume control presets Select the display preset mode Using Walking Class of Service Walking Class of Service Walking Class of Service Walking Class of Service