Tandem Calls / Unsupervised Conference
158 ◆Features DSX Feature Handbook
Disconnecting a Tandem Call In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To disconnect a tandem call (using Forced Line Disconnect):
1. Do one of the following.
a. Press the line key for the busy line.
b. Press INTERCOM and dial the line’s Direct Line Access code (e.g., 101 for line 1).
• See Direct Line Access (page 43) for more.
2. Dial # to disconnect the Tandem Call.
Barging in on a Tandem Call In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To Barge In on a Tandem Call:
1. Do one of the following.
a. Press the line key for the busy line.
b. Press INTERCOM and dial the line’s Direct Line Access code (e.g., 101 for line 1).
• See Direct Line Access (page 43) for more.
2. Dial 4.
• You hear two beeps and you join the Tandem Call.
To place a Tandem Call on Hold (after Barging In):
1. Press HOLD.
• The tandem callers hear Music On Hold (if installed) while they wait on Hold.
• While on Hold, the tandem callers cannot talk to each other.
To rejoin a Tandem Call you have Placed on Hold:
1. Press CONF.
Setting up a Tandem Call at a Single Line Telephone In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To set up a Tandem Call at a single line telephone:
1. Establish an outside call.
2. Hookflash and establish another outside call.
3. Hookflash and dial #10 to set up a three-way Conference.
4. Hang up.
• If the outside parties disconnect, the lines you selected or your extension does not have Tandem Call capability.