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NEC 1093099 manual Group Call Pickup, Answering a Pickup Group Call

Models: 1093099

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Group Call Pickup

Group Call Pickup

Description

Easily answer a call ringing your Pickup Group, even if you don’t know which extension is ringing.

Group Call Pickup allows an extension user to answer a call ringing an extension in their assigned Pickup Group. This permits co-workers in the same Pickup Group to easily answer each other’s ringing calls. The user can intercept the ringing call by dialing a code or pressing a programmed Group Call Pickup key. The system has a maximum of eight Pickup Groups, with an unlimited number of extensions in each group.

However, an extension can be a member of only one pickup group.

Group Call Pickup can answer the following types of calls:

❥Ringing Intercom calls

❥Transferred calls

❥Direct Inward Lines

❥Calls on lines assigned to the Pickup Group

To simplify picking up calls, an extension can have Feature Keys assigned as Group Call Pickup keys. There are three types of Group Call Pickup keys: immediate ring, no ring (lamp only), or delayed ring.

Operation


		Answering a Pickup Group Call	In these instructions:
		Answering a Pickup Group Call	[Super Display Soft Key]
			[Keyset Soft Key]

To answer a call ringing a phone in your Pickup Group:

1.	Lift the handset.

2.	Do one of the following.

	a.	Press the ﬂashing Group Call Pickup key.

	b.	Press INTERCOM and dial *#.

User Programmable Feature

Changing the Group Call Pickup Key Ringing

Feature	Mnemonic	Operation	Access Level


Group Call Pickup	#RA (#72)	#RAP + Group Call Pickup key repeatedly to select ring-	1-5
		ing mode + SPEAKER to exit.
		• Call Coverage Keys ﬂash as follows:
		- Lamp only = On red
		- Immediate ring = On green
		- Delay ring = Fast ﬂash green.

Features

DSX Feature Handbook

Features ◆ 79

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NEC 1093099 manual Group Call Pickup, Answering a Pickup Group Call, To answer a call ringing a phone in your Pickup Group

Contents

DSX Telephone Feature Handbook NEC Unified Solutions, Inc Table of Contents Direct Station Selection DSS Console Ii Table of ContentsKey Ring Language Selection Last Number Redial Park Iv Table of ContentsWalking Class of Service Vi Table of Contents Features IntroductionYou see DSX-nn Intercom + #11 or # ChartsDSX Dial Codes by Feature Page 1 When you areCharts Button Display Telephone Introduction Telephone IllustrationsButton Display Telephone Speed Dial Bin keys Feature keysButton Super Display Telephone Introduction CallsButton DSS Console Telephone Illustrations Operation DescriptionAccount Codes Forced Account Codes Account Codes and Emergency CallsOptional Unforced Account Codes To enter an Optional Unforced Account CodeAlphanumeric Display To answer a call ﬂashing the Operator Call Key Attendant Call QueuingOperator Call Key Attendant Call QueuingTo call the attendant Press Intercom Attendant PositionAttendant is the system’s call processing focal point Attendant PositionTo enable Auto Redial Auto RedialAuto Redial Automatic Handsfree Background Music Background MusicTo turn Background Music on and off Barge In Intrusion Barge In IntrusionTo Barge In on a call Call Coverage Keys User Programmable Feature Call Forwarding Key Call Forwarding CancelCall Forwarding Call Forwarding ChainingCall Forwarding Toggle in a Personal Speed Dial Bin Call Forwarding Conﬁrmation ToneFor LINE/GRP/ICM, press Intercom + Hold #CC #22 Call Forwarding Clear AllActivating or Canceling Call Forwarding Off Premises Call Forwarding Off PremisesTo activate Call Forwarding Select to override the existing entry and enter a Select to cancel and back up to stepSelect the bin option Select the number optionTo manually time your Intercom or outside call Call TimerAutomatically Timing Your Outside Call Manually Timing Your Outside CallTo stop the Call Timer To restart the Call TimerTo review the duration of your last timed call To Camp-On to a busy extension Call Waiting / Camp-OnOff-Hook Ringing Camp-On Tones Camp-On to a Busy ExtensionLeaving a Callback Cancelling a CallbackTo cancel a Callback CallbackPress Check Caller IDSingle and Multiple Message Format Compatibility Clearing the DisplayCaller ID Logging Reviewing the Caller ID LogTo review your Caller ID log To answer an outside call Central Ofﬁce Calls, AnsweringAnswering Priority Answering Outside CallsStore and Forward Central Ofﬁce Calls, PlacingTo place an outside call over a Line Group Placing Outside Calls Using Line KeysUsing Store and Forward and Account Codes Using Store and ForwardFeature Name To place an outside call using Store and ForwardTo check a Personal Speed Dial name and number Checking Feature Key AssignmentsTo check a Feature Key assignment Check KeyDescription Capacity Setting up a ConferenceTo set up a Conference ConferenceTo use Conference at a single line telephone Using Conference at a Single Line TelephoneExiting a Conference To exit a Conference without affecting the other partiesCordless Telephone Dial Number Preview Dial Number Preview helps the user avoid dialing errorsUsing Dial Number Preview To dial using Dial Number PreviewTo replace 2049265410 with Dial Number Preview Editing ExampleDirect Inward Line Night Mode ControlUsing Direct Line Access Direct Line AccessDirect Station Selection DSS When the DSS/BLF key is Covered extension is#253 To place a call to a co-worker using a DSS keyTo Transfer a call to a co-worker using a DSS key Setting Up DSS Keys FeatureDirect Station Selection DSS Console Default DSS Console Key Assignments 60-69 DSS Console Feature Key AssignmentsLamp only no ring Call Coverage Key Night key and UCD Night key. The System 999Use this option to assign a Feature Key as a While on a call To use the Transfer key Using the Speed Processing Keys on the DSS ConsoleTo use the Answer key To use the Release keyUsing Directed Call Pickup Directed Call PickupTo intercept a call ringing a co-worker’s extension Select to call the displayed name Using Directory DialingTo place a call using Directory Dialing Directory DialingDistinctive Ringing Hierarchy Distinctive RingingCall Type When Multiple Calls Ring an ExtensionUnderstanding Ring Types Ring TypesUsing Distinctive Ring Conﬁguration Distinctive Ring ConﬁgurationTo customize a Ring Set for your extension Using Extension Override Extension OverrideTo customize ringing for your extension’s outside calls Key Ring Override Using Key Ring OverrideHotline Busy Lamp Indications Do Not DisturbDo Not Disturb BLF for Hotline and Call Coverage Keys Do Not Disturb Options This DND option Blocks these callsIf you are on a call or anytime your telephone is not idle To enable or disable DND an extensionCall Coverage Key Busy Lamp Indications Enabling or Disabling Do Not DisturbTo use Do Not Disturb Override Do Not Disturb OverrideEasily override a co-worker’s Do Not Disturb Do Not Disturb OverrideDoor Box Door Box RelaysDoor Box Alerts Controlling the Door Strike Extended Ringing Direct Inward LineTransfer Uniform Call Distribution UCD Hunting Extension HuntingCircular Hunting Terminal HuntingTo send a call to a UCD Group To send a call to a Terminal or Circular Hunting GroupExtension Locking Walking Class of Service and Extension LockingUnlocking an Extension from the Attendant’s Phone To change your PIN number if you already have one assignedFeature Keys Feature Keys simplify feature operation34-Button Display Telephone features 90-98 Extension Feature Key AssignmentsHotline key Extension Feature Key Assignments Page 3 While on a handset Call Forwarding Programming Feature Keys Mnemonic Operation Access LevelHold + Press Volume Up or Volume Down to select Account CodeFlash Flashing and Outside LineTo Flash the outside line you are on Flexible Numbering Plan To disconnect a busy line Using Forced Line DisconnectForced Line Disconnect Disconnect a co-worker’s outside call in an emergencyGroup Call Pickup Answering a Pickup Group CallTo answer a call ringing a phone in your Pickup Group Group Listen Placing and Transferring Ring Group Calls Group RingAnswering Ring Group Calls Answer a Call to a Ring GroupTo answer a call ringing your Ring Group Handsfree and Handsfree Answerback HandsfreeHandsfree Answerback and Forced Intercom Ringing #VA + V for voice announce or R for ring + Speaker to Exit To turn incoming voice announcements offHeadset Key Headset CompatibilityOff-Hook Signaling and Headsets Hold Hold Recall Display To place an outside or Intercom call on Exclusive Hold To pick up an outside call on Exclusive HoldTo place an Intercom call on Hold To pick up an Intercom call from HoldHotline Automatic Transfer HotlineTo answer a call from your Hotline partner To place a call to your Hotline partnerPress your Hotline key To transfer a call to your Hotline partnerInteractive Soft Keys To answer an intercom call IntercomUse Intercom to call any co-worker Placing and Answering Intercom CallsKey Ring HoldPark Select to exit Language SelectionSelect English as your display language Select Spanish as your display languageQuickly redial the last number dialed Using Last Number RedialLast Number Redial Enhanced Last Number RedialUsing Enhanced Last Number Redial To redial your last call at a 3-line display telephoneTo redial your last call at a Super Display Telephone Using Line Group Routing To place a call using Line Group RoutingLine Group Routing To place a call over a Line Group Dial codes to access Line Groups for outgoing callsUsing Line Groups Line GroupsPress a line key for one-touch access to an outside line Line KeysLine Key BLF Indications To place a call using a line key To answer an incoming call using a line keySetting Line Key Ringing Feature Line Queuing Priority Line Queuing / Line CallbackLine Queuing Line CallbackLoop keys simplify answering and placing calls Switched Loop KeysLoop Keys Fixed Loop KeysUsing Loop Keys To answer a call on a loop keyTo place a call on a loop key To join a Meet-Me Conference Using Meet-Me ConferenceTo set up a Meet-Me Conference Meet-Me ConferenceTo answer a Message Waiting Using Message WaitingMessage Waiting To leave a Message WaitingTo activate or deactivate Microphone Mute Using Microphone MuteMicrophone Mute Handsfree Reply Soft KeyUsing Monitor / Silent Monitor Monitor / Silent MonitorTo Monitor a call Music on Hold To program your extension’s name Names for Extensions and LinesNames help identify lines and extensions Programming NamesAdditional Name Programming Options Name Programming ChartNight Service / Night Ring Night Service KeysUse Night Service to reroute calls after hours To answer a call that is ringing over the Paging speakers To answer a call that rings a line or loop key at nightOff-Hook Signaling for Hotline Calls Off-Hook SignalingOff-Hook Signaling for Outside Calls Off-Hook Signaling for Intercom CallsClear = None #647Relay Control PagingInternal Paging External PagingBackground Music Over External Ring Over Page Volume AdjustmentIntercom Ring Over External Door Chime Over ExternalLift the handset Dial *0 Converse with the caller #VP + Y to enable or N to disable + Speaker to exitMaking a Page Announcement To make an internal Paging announcementOn red ParkSystem Park Orbit Recall Display Personal Park Orbit Recall DisplayTo Park or retrieve a call in Personal Park Orbit ParkPBX / Centrex Compatibility PBX/Centrex Access CodesPrime Line vs. Ringing Line Preference Prime Line PreferenceIdle Prime Line Intercom Prime LinePrivacy Using Privacy Release Groups Privacy Release GroupsQuickly join in a co-worker’s outside call To answer an incoming call on your Private Line Using your Private LinePrivate Line You can have a line reserved exclusively for your own useCalls Programmable Idle Menu Soft Keys Super DisplaySpeed Dial number or name if programmed #SM #76 Customizing your Idle Menu Soft keys Super Display OnlyTo customize your idle menu soft keys Programmable Idle MenuConverting Dialing from DP to Dtmf Pulse to Tone ConversionRemoving Lines and Extensions from Service Removing Lines and Extensions from ServicePrivately call a co-worker while you’re busy on your handset Reverse Voice OverTo place a call to your Reverse Voice Over partner To place a call using Reverse Voice OverTo Transfer a call using your Reverse Voice Over key To return to your initial callerTo bypass Ringdown Using RingdownRingdown Extension To use the Ringdown extensionKeyset Attendant Feature Ringing Line PreferenceSimply lift the handset to answer a ringing call Does pressing Speaker while in the Headset mode #757 User Programmable Feature Using Ringing Line PreferenceTo use Ringing Line Preference To bypass Ringing Line PreferenceTo save the outside number you just dialed up to 32 digits Using Save Number DialedSave Number Dialed Save the number you just dialed for quick redialingSelectable Display Messaging Option DefaultTo select a Selectable Display Message Setting Up Selectable Display MessagingName Programming Chart Single Line Telephones Message WaitingBarge Call Waiting / Camp-On To answer the Door Box ringing Direct Line AccessDirected Call Pickup Door Box To place a call to the Door BoxIntercom To place an Intercom call Group Call PickupTo place a call on Exclusive Hold To retrieve a call from Exclusive HoldMeet-Me Conference To set up a Meet-Me Conference Message Waiting To leave a message for a co-workerPaging Speed Dial To dial a Speed Dial number Park To Park a callTo retrieve a parked call Pulse to Tone ConversionVoice Mail To leave a voice mail message for a co-worker SplitTandem Calls / Unsupervised Conference Transfer To transfer your callSpeed Dial To program a Personal Speed Dial number Chaining Bins for Dialing Long NumbersChaining Notes Programming and Dialing Personal Speed DialTo program a System Speed Dial number To dial a stored Personal Speed Dial numberSpeaker to exit Programming System Speed Dial User Programmable FeaturesProgramming and Dialing System Speed Dial To dial a stored System Speed Dial numberName Programming Chart Split Alternate Using SplitStation Key Telephones Button Display Telephone with SpeakerphoneButton Backlit Display Telephone with Speakerphone Ring/Message Lamp For this feature Lamp does thisSetting up a Tandem Call To set up a Tandem CallTandem Calls / Unsupervised Conference To set up a Tandem Call at a single line telephone Disconnecting a Tandem CallTo disconnect a tandem call using Forced Line Disconnect Setting up a Tandem Call at a Single Line TelephoneUsing Line-to-Line Transfer to set up a Tandem Call To set up a Tandem Call via line-to-line TransferPlace or answer an outside call #TD #83 Time and DateSend the outside call you are on to a co-worker TransferTransfer Recall Display Handsfree TransferUsing Transfer Transfer #47 User Programmable FeaturesUser Programmable Features #22#87 Intercom + Press Volume Up or VolumeKeys + Hold + Intercom + Volume Up #45#RLP Voice Mail Interactive Soft Key Shows New Messages Personal Answering Machine EmulationVoice Mail Overﬂow Message Center MailboxTo call your mailbox To hang up while using your mailboxActivating or Canceling Call Forwarding to your Mailbox To activate or cancel Call Forwarding to your mailboxMethod B Transfer without ﬁrst ringing Press Transfer Transferring Calls to a MailboxYou see Record Mailbox Using Conversation RecordUsing the Message Center To record your active call in a mailboxTo activate or cancel Personal Answering Machine Emulation Using Answering Machine EmulationVoice Mail To respond to a Voice Over alert one to your extension Using Voice OverVoice Over To initiate a Voice Over to a busy extensionVolume, Brightness, and Contrast Controls Volume Control PresetsDisplay Brightness and Contrast Control Select the volume control preset mode Adjusting your Telephone’s VolumeTo adjust the display contrast To set up the volume control presetsSelect the display preset mode Using Walking Class of Service Walking Class of ServiceWalking Class of Service Walking Class of Service