NEC 1093099 manual Tandem Calls / Unsupervised Conference, Setting up a Tandem Call

Tandem Calls / Unsupervised Conference

Tandem Calls / Unsupervised Conference

Description

Join two callers in Conference, leave the call and let their conversation continue.

Tandem Calls allows an extension user to join two outside callers in a line-to-line conference. The extension user can then drop out of the call, leaving the lines in an Unsupervised Conference. The extension user that established the Conference is not part of the conversation. The Conference continues until either outside party hangs up.

Tandem Calls uses a Conference circuit. The following table shows the system’s Conference capacities:

Description	Capacity
Conference circuits	32
Maximum simultaneous users in Conference	32
(total of all Conferences system-wide)
Maximum simultaneous conferences	8
Maximum parties in any one Conference	8
(lines and/or extensions)

The system’s 32 Conference circuits are dynamically allocated as users request them.

Operation

		Setting up a Tandem Call	In these instructions:
			[Super Display Soft Key]
			[Keyset Soft Key]
To set up a Tandem Call:
1.	Establish outside call.
2.	Press CONF.
	• Your hear Intercom dial tone.
	• Your caller hears Music on Hold (if installed) while they wait for you to set up the Conference.
3.	Do one of the following:
	a.	Place or answer an outside call.
	b.	Retrieve a call from Park Orbit.
4.	Press CONF to set up the Conference.
	• If you cannot add additional parties to your Conference, you have exceeded the system’s Conference limit.
5.	Hang up.
	• The line/loop keys for the outside lines stay on (red).
	• If the outside parties disconnect, the lines you selected or your extension does not have Tandem Call capability.

Features

DSX Feature Handbook Features ◆ 157