NETGEAR JNR1010V2 user manual Cannot Log In to the Router

JNR1010v2 N150 Wireless Router

•Make sure that you have not pressed the WPS button on the front of the router after disabling the WPS feature (you logged in to the router and disabled this feature previously).

•Check to see if the router is stuck in the AP setup locked state (if you are using the wireless repeater function). To resolve this situation, either restart the router, or do the following:

1.Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings screen displays.

2.Select the Enable Router's PIN check box.

3.Click the Apply button.

Cannot Log In to the Router

If you are unable to log in to the router from a computer on your local network, check the following:

•If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in Check Ethernet Cable Connections on page 80.

•Make sure that your computer’s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address is in the range of 192.168.1.2 to 192.168.1.254.

•If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server. These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router, and reboot your computer.

•If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. This sets the router’s IP address to 192.168.1.1. This procedure is explained in Factory Settings on page 90.

•Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click the Refresh button to be sure that the Java applet is loaded.

•Try quitting the browser and launching it again.

•Make sure that you are using the correct login information. The factory default login name is admin and the password is password. Make sure that Caps Lock is off when you enter this information.

•If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration.

Troubleshooting

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