JNR1010v2 N150 Wireless Router
A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, reboot your computer, and verify the DNS address. You can configure your computer manually with DNS addresses, as explained in your operating system documentation.
•Your computer might not have the router configured as its TCP/IP gateway.
If your computer obtains its information from the router by DHCP, reboot the computer, and verify the gateway address.
•You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. If you use Internet Explorer as your browser, you might need to select Tools > Internet Options, click the Connections tab, and select the Never dial a connection check box. Other browsers have similar options.
Troubleshoot a PPPoE Internet Connection
To troubleshoot a PPPoE Internet connection:
1.Start your browser and select an external site such as http://www.netgear.com.
2.Log in to the router.
For more information, see Log In to Your Router After Installation on page 18.
3.Click the ADVANCED tab.
The Router Status screen displays.
4.On the Internet Port pane, click the Connection Status button.
For more information, see Connection Status on page 75. If the fields show valid information, including valid IP addresses, your PPPoE connection is up and working.
If any of the fields show incomplete information, or no valid IP address, you can attempt to reconnect by clicking the Connect button. The router continues to attempt to connect indefinitely.
If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. There might also be a provisioning problem with your ISP.
Note: Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network.
Troubleshooting
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