JNR1010v2 N150 Wireless Router

To ping the router from a computer running Windows:

1.From the Windows toolbar, click the Start button and select Run.

2.In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net

3.Click the OK button.

You should see a message like this one:

Pinging <IP address > with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you might have one of the following problems:

Wrong physical connections

For a wired connection, make sure that the numbered Ethernet port LED is lit for the port to which you are connected.

Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports that are connected to your computer and router.

Wrong network configuration

Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer.

Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet.

Test the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your computer to a remote device.

1.From the Windows toolbar, click the Start button and select Run.

2.In the field provided, type: ping -n 10 <IP address>

where <IP address> is the IP address of a remote device such as your ISP DNS server.

If the path is functioning correctly, replies like those examples shown in Test the LAN Path to Your Router on page 86 are displayed.

If you do not receive replies, try the following:

Troubleshooting

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NETGEAR JNR1010V2 user manual Test the Path from Your Computer to a Remote Device