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NETGEAR JNR1010V2 user manual

Models: JNR1010V2

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JNR1010v2 N150 Wireless Router

•Check that your computer has the IP address of your router listed as the default gateway. If a DHCP server assigns the IP configuration of your computer, this information is not visible on your computer’s Network Control Panel. Verify that the IP address of the router is listed as the default gateway.

•Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device.

•Check that your cable or DSL broadband modem is connected and functioning.

•If your ISP assigned a host name to your computer, enter that host name as the account name in the Internet Settings screen.

•Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers.

Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If this is the case, configure your router to clone or spoof the MAC address from the authorized computer.

Troubleshooting

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NETGEAR JNR1010V2 user manual

Contents

JNR1010v2 N150 Wireless Router Support ComplianceTrademarks JNR1010v2 N150 Wireless RouterContents Chapter 1 Hardware SetupChapter 3 genie BASIC Settings Chapter 2 Get Started with NETGEAR genieChapter 5 Administration Chapter 6 Advanced SettingsChapter 8 Troubleshooting Chapter 7 MonitoringAppendix A Supplemental Information JNR1010v2 N150 Wireless Router1. Hardware Setup Unpack Your Router Hardware Features Position Your RouterGet to know your router Cable Your Router Verify the CablingHardware Features Unpack Your RouterFront Panel JNR1010v2 N150 Wireless RouterPower LED Internet LED WiFi LED Ethernet ports 1-4 LEDs Hardware SetupHardware Setup JNR1010v2 N150 Wireless Router Table 1. Front panel LED descriptionsDescription Back Panel JNR1010v2 N150 Wireless RouterWPS/Reset button AC power connector Ethernet ports Internet port Table 2. Back panel port, button, and connector descriptionsLabel Position Your Router To position your router  To prepare your router for installation Cable Your Router Verify the Cabling  To start your networkRouter Setup Preparation Types of Logins and Access NETGEAR genie Setup Log In to Your Router After InstallationUpgrade Router Firmware BASIC Home Screen Change the Password Password Recovery Add Wireless Devices or Computers to Your NetworkRouter Setup Preparation Types of Logins and AccessWireless Devices and Security Settings Use Standard TCP/IP Properties for DHCP To use NETGEAR genie to set up your router NETGEAR genie SetupBrowse to http//routerlogin.net Log In to Your Router After Installation Upgrade Router FirmwareBASIC Home Screen  To change the default password that you use to log in to the router Change the Password2. Select ADVANCED Administration Set Password  To set up password recovery Password Recovery3. Select the Enable Password Recovery check box  To recover your password Add Wireless Devices or Computers to Your Network Wi-Fi Protected Setup Method To use WPS to join the wireless network Manual MethodInternet Setup Basic Wireless Settings Attached Devices Guest Network 3. genie BASIC SettingsYour Internet connection and network  To view or change the Internet setup Internet Setup2. Select BASIC Internet Internet IP Address Internet IP Address  To view or change basic wireless settings Basic Wireless Settings2. Select BASIC Wireless Page Up to 145 Mbps. Allows 802.11n wireless devices to join the network WPA-PSK and WPA-PSK + WPA2-PSK Mixed Mode Security Options2. Select BASIC Wireless  To configure the WEP security and wireless passphrase 2. Select BASIC Wireless5. In the Authentication Type list, select one of the following types  To view the devices that are connected to your networks Attached Devices2. Select BASIC Attached Devices Guest Network  To set up a guest network2. Select BASIC Guest Network 7. Select a security option for the guest network Specify custom settings Setup Wizard WPS Wizard WAN Setup LAN SetupAdministration. For information, see Chapter 5, Administration Advanced Setup. For information, see Chapter 6, Advanced SettingsSetup Wizard  To launch the Setup WizardThe next screen displays WPS Wizard  To use the WPS Wizard4. Select one of the following radio buttons  To change the WAN settings WAN Setup2. Select ADVANCED Setup WAN Setup The following screen displays Default DMZ Server  To set up a default DMZ server Change the MTU Size To change the MTU size LAN SetupLAN IP address  To change the LAN settings Use Router as DHCP Server Set Up Address Reservation  To disable the DHCP server feature3. Clear the Use Router as DHCP Server check box  To reserve an IP address To edit or delete a reserved address entry a. Edit the address information b. Click the Apply button JNR1010v2 N150 Wireless Routergenie ADVANCED Home Manually Update the Router Firmware Manage the Configuration File 5. AdministrationManage your network Manually Update the Router Firmware  To check for new firmware and update your routerManage the Configuration File Back Up Settings To back up the router’s configuration settings 2. Select ADVANCED Administration Backup Settings To restore configuration settings that you backed up Restore Configuration SettingsDo not interrupt the reboot process  To erase the configuration and restore the factory default settings Erase Configuration SettingsDo not interrupt the reboot process 6. Advanced Settings Advanced Wireless Settings Wireless Distribution System Static RoutesEnhance the performance of your router Universal Plug and PlayAdvanced Settings for Your Wireless Network Advanced Wireless Settings To change advanced settings for your wireless network Enable or Disable Wireless Router Radio  To enable or disable the wireless router radioSet Up a Wireless Schedule  To configure and enable the wireless schedule To change the WPS settings for your wireless network Set Up the WPS Settings4. Clear the Keep Existing Wireless Settings 2.4GHz b/g/n check box Wireless Distribution System Set Up the Base Station  To set up the base station2. Select ADVANCED Advanced Setup Wireless Repeating Function 3. Select the Enable Wireless Repeating Function check boxSet Up a Repeater  To configure the router as a repeater 5. Complete the Repeater IP Address field2. Select ADVANCED Advanced Setup Wireless Repeating Function 3. Select the Enable Wireless Repeating Function check box2. Select ADVANCED Advanced Setup Static Routes  To set up a static routeStatic Routes The following screen displays Universal Plug and Play  To edit or delete a static route To configure Universal Plug and Play The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports internal and external that device has opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address Internet Port Pane Wireless Settings Pane Guest Network Pane 7. MonitoringMonitor your router and network traffic Router Status and Usage Information Screen Router Information PaneRouter Status and Usage Information Screen ADVANCED Advanced Home or ADVANCED Administration Router Status To view router status and usage information Click the ADVANCED tab Router Information Pane Internet Port Pane To display the Router Information pane LAN PortStatistics  To view the traffic statistics To view the connection status Connection StatusDHCP connection PPPoE connection PPTP connectionWireless Settings Pane  To display the Wireless Settings paneGuest Network Pane  To display the Guest Network paneThe following information displays 8. Troubleshooting Find and fix problemsCannot Access the Internet Changes Not Saved Wireless Connectivity Troubleshoot Your Network Using the Ping UtilityWireless Settings Network SettingsCheck Ethernet Cable Connections on page Wireless Settings on page Network Settings on pagePower LED Stays Amber Power LED Is Off or BlinkingTroubleshoot with the LEDs WiFi LED Is Off All LEDs Remain Lit After StartupInternet or Ethernet Port LEDs Are Off WPS Button Blinks AmberCannot Log In to the Router Troubleshoot Internet Browsing Cannot Access the Internet To check the WAN IP address Troubleshoot a PPPoE Internet Connection  To troubleshoot a PPPoE Internet connectionWireless Connectivity Troubleshoot Your Network Using the Ping UtilityChanges Not Saved Test the LAN Path to Your RouterTest the Path from Your Computer to a Remote Device  To ping the router from a computer running WindowsCheck that your computer has the IP address of your router listed as the default gateway. If a DHCP server assigns the IP configuration of your computer, this information is not visible on your computer’s Network Control Panel. Verify that the IP address of the router is listed as the default gateway A. Supplemental Information Factory Settings Technical SpecificationsAdditional details Factory Settings JNR1010v2 N150 Wireless RouterTable 4. JNR1010v2 router factory default settings FeatureTechnical Specifications JNR1010v2 N150 Wireless RouterTable 4. JNR1010v2 router factory default settings continued Table 5. JNR1010v2 router specifications