Additional features
Table 2: Troubleshoot Virtual Office (Part 3 of 3)
Displayed Message | Probable Cause | Actions |
|
|
|
Permission Denied | Incorrect User ID | Enter correct User ID. |
(6) | entered. |
|
|
|
|
| Incorrect Station | Select Retry, and try |
| Control Password | again with the correct |
| entered. | Station Control |
|
| Password. |
|
|
|
Server Unreachable | Network problem. | Notify system |
(1) |
| administrator, if |
|
| problem persists. |
|
|
|
Server Unreachable | Network problem. | Notify system |
(2) |
| administrator, if |
|
| problem persists. |
|
|
|
Media Gateway 1000B
The Media Gateway 1000B (MG 1000B) telephone can operate in Normal or Local mode.
Normal Mode
The telephone registers with the Main Office and receives telephone services from the Main Office. At any time during Normal Mode, you can check local mode functionality (make and receive calls) by enabling Local Mode and returning to Normal Mode. After testing, you can return to Normal Mode by using the Resume Normal Mode command or by waiting for ten minutes.
Local Mode
If the WAN connection goes down, the IP Phone loses communication with the Main Office TPS. It then registers with the MG 1000B and receives telephone services from the MG 1000B. Features such as Personal Directory, Redial List, and Callers List are not available when operating in Local Mode. When in Local Mode, the telephone displays “LOCAL MODE”.
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