Manuals / Nortel Networks / Communications / IP Phone

Nortel Networks 2002 Use Internal Call Forward, To reinstate Call Forward to the same number

Models: 2002

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While away from your desk

To reinstate Call Forward to the same number:

Press the Forward key twice.

Use Internal Call Forward

Use Internal Call Forward to accept only calls originating at internal DNs to ring at another DN. Calls originating outside your telephone system still ring at your telephone. Current incoming calls cannot be forwarded.

To forward internal calls:

1.Choose one of the following:

—Press the Internal Call Forward key.

—Lift the handset and enter the

Internal Call Forward Activate FFC.

2.Dial the DN to which your internal calls will be forwarded.

3.Press the Internal Call Forward key.

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Nortel Networks 2002 Use Internal Call Forward, To reinstate Call Forward to the same number, To forward internal calls

Contents

IP Phone Page Revision history Revision history Contents Make a call using Hot Line Make a callAdditional call features Incoming callsWhile away from your desk Talk with more than one personAdditional features Hospitality featuresFlexible Feature Codes FFCs Accessories 139 147Contents Basic features About the IP PhoneAbout the IP Phone Telephone controls IP PhoneGoodbye Hold Message Services items Directory Mute Quit Expand Telephone display IP Phone 2002 LCD display screenCall features and Flexible Feature Codes Security featuresServices To change your ScpwTo turn Password Protection On/Off DirectoryAbout the IP Phone Enter text using the dialpad Edit text using the soft keysEnter and edit text To edit textEditing soft key description Key DescriptionConnect the IP Phone 2002 components Before you beginSteps IP Phone connections Configure options on IP Phone To use the Telephone Option menu Services Use the Telephone Option menuAdjust volume To adjust Ringer volumeConfigure options on the IP Phone To adjust Handset listen volume To adjust the Handsfree listen volumeConfigure options on the IP Phone To adjust the Headset listen volume To adjust the Buzzer volumeTelephone Option menu Configure options on the IP Phone Adjust display screen contrast To adjust display screen contrastSelect a language To select a languageSelect Date/Time format To select date and time formatDisplay diagnostics To select Display diagnosticsChoose Local DialPad Tone To choose a Local DialPad ToneChoose Ring type To choose a ring typeEnable Call Timer To enable Call TimerEnable OnHook Default Path To enable Onhook Default PathHandsfree enable Headset enable Change feature key labels To rename the labelsRestore the default labels Configure call log options View set informationTo view set information Configure the Callers List log To log only unanswered callsConfigure New Call indication To configure New Call indicationNew call indication off New call indication on Configure Preferred Name Match To configure Preferred Name MatchPreferred name match on Preferred name match off Configure Area Code set-up To configure default area codes 3 maximumTo edit area code display Configure Name Display format To configure name display formatFirst name, last name Last name, first name Choose one of the following Make a call Use Off-hook dialingUse On-hook dialing GoodbyeUse Handsfree dialing To switch from Handsfree to Handset mode To switch from Handset mode to Handsfree modeTo discontinue a handsfree call Goodbye To mute a handsfree call MuteTo switch from Handsfree to headset Use the Directory applicationsTo use a headset Make a call using Corporate Directory To search for a specific numberTo scroll to a specific number Make a call using Personal Directory To use Personal DirectoryPersonal Directory Make a call using Callers List To use the Callers ListCallers List Make a call using Redial List Use PredialTo use Redial List To use PredialUse AutoDial To edit a Predial numberTo store an AutoDial number To display an AutoDial numberTo use AutoDial To call a Ring Again party when you receive notification Activate Ring AgainTo activate Ring Again Enter the RingAgain Activate FFCRedial the last number called To deactivate Ring Again before notificationPress the RingAgain Deactivate FFC To use Last Number RedialUse Speed Call To store a Speed Call numberTo make a Speed Call Press the Speed Call Controller keyMake a call using Hot Line Make a System Speed CallPress the System Speed Call key Press the System Speed CallMake an Intercom call To make an Intercom callAnswer a call To answer a callWhile on an active call Place a call on holdTo place a call on hold Hold To retrieve a call on hold Transfer a call Use Timed Reminder Recall To use Timed Reminder RecallUse Attendant Recall To contact the attendant while on a callUse Call Park To park a call on the System Park DN or your own DNTo park a call using the Spre code or FFC Record a Calling Party Number To record a caller’s number for accounting purposesDisplay incoming calls Trace a Malicious callTo use Call Trace while on a call To use Call Trace without a Call Trace key Incoming calls Activate Automatic AnswerbackActivate Call Pickup Press the Automatic Answerback keyEnter the Pickup Ringing Number FFC To answer an incoming call in another call pickup groupEnter the Pickup Directory Number FFC Incoming calls Use Call Waiting To answer an incoming call while on another callTo return to the first telephone call Hold Goodbye If you do not have a Call Waiting key While away from your desk Use Call ForwardForward All Calls Activate FFC Forward All Calls Deactivate FFCUse Internal Call Forward To reinstate Call Forward to the same numberTo forward internal calls Press the Internal Call Forward keyUse Remote Call Forward To deactivate Internal Call ForwardInternal Call Forward Deactivate FFC To activate Remote Call ForwardTo deactivate Remote Call Forward Secure your telephone To lock your telephone GoodbyeTo unlock your telephone GoodbyekeyUse the Call Join feature Talk with more than one personSet up a Conference call To set up a conference callTalk with more than one person Use the Conferee Selectable Display and Disconnect feature To view active conferees Goodbye To disconnect a confereeUse Group Call To call group membersTo answer a Group Call To end a Group Call Goodbye Work without interruption Activate Make Set BusyTo activate Make Set Busy To deactivate Make Set BusyAdditional call features Use AutoDial TransferUse the Buzz feature To buzz the telephone linked to your telephoneUse Call Page Connect to make an announcement To connect to CallUse Centrex/Exchange Line Switchhook Flash To use Centrex/Exchange Line Switchhook FlashCharge a call or charge a forced call To charge a call in progress Dial the Call Detail Recording FFCTo charge a call to an account when you transfer a call 103 Use Enhanced Override To use Enhanced OverrideUse Forced Camp-on feature To use Forced Camp-onAnswering a call camped-on to your extension Override a busy signal To override a busy/engaged signalUse Privacy Release Use RadioTo use Privacy Release in an established state To use Automatic Preselection Meet-meDial the Radio Paging Access FFC. The ringback tone sounds Or GoodbyeTo use Automatic Post selection Use Voice Call To answer a RadioDial the Radio Paging Answer FFC. The paging tone sounds To make a voice callTo respond to a voice call Additional features Personal DirectoryTo add an entry To edit an entry To delete an entry Callers List To search for an entryTo dial an entry To delete the entire Callers List Redial List To delete the entire Redial List Virtual Office login Virtual Office120 Virtual Office on your Remote telephone Logged on to an IP PhoneLogged on to an IP Phone 2002 using an IP Softphone Virtual Office on your Office telephoneVirtual Office logout To log out from a remote telephoneTroubleshoot Virtual Office Troubleshoot Virtual Office Part 1Troubleshoot Virtual Office Part 2 Normal Mode Local ModeMedia Gateway 1000B Troubleshoot Virtual Office Part 3Test Local Mode Resume Normal ModeTroubleshoot MG 1000B Display Message Probable Cause ActionsHospitality features Set Automatic Wake-UpTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Request FFCTo quit an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCGoodbye To verify the time for the Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFCActivate Message Registration To read metersPress the Message Registration key To change a meterTo reset a meter to zero To enter cleaning status Use Maid IdentificationDisplay Room Status To read the status of a roomChanging the status of a room Flexible Feature Codes FFCs Flexible Feature Codes Part 1Flexible Feature Codes Part 2 Accessories IP Phone Key Expansion Module KEMTerms you should know 140 141 142 143 144 145 Terms you should know 146 Index 148 149 Index 150 Page Internet address