Manuals
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Nortel Networks
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Communications
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IP Phone
Nortel Networks
2002
manual
139, 147
Models:
2002
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Override a busy signal
Enable OnHook Default Path
Enable Call Timer
Login
Configure options on IP Phone
To reset a meter to zero
Display diagnostics
Accessories
Set up a Conference call
Adjust volume
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Contents
Terms you should know
. . . 139
Index
. . . 147
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Contents
IP Phone
Page
Revision history
Revision history
Contents
Make a call
Make a call using Hot Line
Incoming calls
Additional call features
While away from your desk
Talk with more than one person
Additional features
Hospitality features
Flexible Feature Codes FFCs Accessories
147
139
Contents
About the IP Phone
Basic features
About the IP Phone
IP Phone
Telephone controls
Goodbye Hold Message
Services items
Directory Mute
Quit Expand
IP Phone 2002 LCD display screen
Telephone display
Security features
Call features and Flexible Feature Codes
Services
To change your Scpw
Directory
To turn Password Protection On/Off
About the IP Phone
Edit text using the soft keys
Enter text using the dialpad
Enter and edit text
To edit text
Key Description
Editing soft key description
Connect the IP Phone 2002 components
Before you begin
Steps
IP Phone connections
Configure options on IP Phone
Use the Telephone Option menu
To use the Telephone Option menu Services
To adjust Ringer volume
Adjust volume
Configure options on the IP Phone
To adjust the Handsfree listen volume
To adjust Handset listen volume
Configure options on the IP Phone
To adjust the Headset listen volume
To adjust the Buzzer volume
Telephone Option menu
Configure options on the IP Phone
To adjust display screen contrast
Adjust display screen contrast
To select a language
Select a language
To select date and time format
Select Date/Time format
To select Display diagnostics
Display diagnostics
To choose a Local DialPad Tone
Choose Local DialPad Tone
To choose a ring type
Choose Ring type
To enable Call Timer
Enable Call Timer
Enable OnHook Default Path
To enable Onhook Default Path
Handsfree enable Headset enable
To rename the labels
Change feature key labels
Restore the default labels
Configure call log options
View set information
To view set information
To log only unanswered calls
Configure the Callers List log
Configure New Call indication
To configure New Call indication
New call indication off New call indication on
Configure Preferred Name Match
To configure Preferred Name Match
Preferred name match on Preferred name match off
To configure default area codes 3 maximum
Configure Area Code set-up
To edit area code display
Configure Name Display format
To configure name display format
First name, last name Last name, first name
Choose one of the following
Use Off-hook dialing
Make a call
Use On-hook dialing
Goodbye
Use Handsfree dialing
To switch from Handset mode to Handsfree mode
To switch from Handsfree to Handset mode
To discontinue a handsfree call
Goodbye To mute a handsfree call Mute
To switch from Handsfree to headset
Use the Directory applications
To use a headset
Make a call using Corporate Directory
To search for a specific number
To scroll to a specific number
Make a call using Personal Directory
To use Personal Directory
Personal Directory
Make a call using Callers List
To use the Callers List
Callers List
Use Predial
Make a call using Redial List
To use Redial List
To use Predial
To edit a Predial number
Use AutoDial
To display an AutoDial number
To store an AutoDial number
To use AutoDial
Activate Ring Again
To call a Ring Again party when you receive notification
To activate Ring Again
Enter the RingAgain Activate FFC
To deactivate Ring Again before notification
Redial the last number called
Press the RingAgain Deactivate FFC
To use Last Number Redial
To store a Speed Call number
Use Speed Call
To make a Speed Call
Press the Speed Call Controller key
Make a System Speed Call
Make a call using Hot Line
Press the System Speed Call key
Press the System Speed Call
To make an Intercom call
Make an Intercom call
To answer a call
Answer a call
While on an active call
Place a call on hold
To place a call on hold Hold To retrieve a call on hold
Transfer a call
To use Timed Reminder Recall
Use Timed Reminder Recall
To contact the attendant while on a call
Use Attendant Recall
To park a call on the System Park DN or your own DN
Use Call Park
To park a call using the Spre code or FFC
To record a caller’s number for accounting purposes
Record a Calling Party Number
Display incoming calls
Trace a Malicious call
To use Call Trace while on a call
To use Call Trace without a Call Trace key
Activate Automatic Answerback
Incoming calls
Activate Call Pickup
Press the Automatic Answerback key
Enter the Pickup Ringing Number FFC
To answer an incoming call in another call pickup group
Enter the Pickup Directory Number FFC
Incoming calls
Use Call Waiting
To answer an incoming call while on another call
To return to the first telephone call Hold Goodbye
If you do not have a Call Waiting key
Use Call Forward
While away from your desk
Forward All Calls Activate FFC
Forward All Calls Deactivate FFC
To reinstate Call Forward to the same number
Use Internal Call Forward
To forward internal calls
Press the Internal Call Forward key
To deactivate Internal Call Forward
Use Remote Call Forward
Internal Call Forward Deactivate FFC
To activate Remote Call Forward
To deactivate Remote Call Forward
To lock your telephone Goodbye
Secure your telephone
Goodbyekey
To unlock your telephone
Talk with more than one person
Use the Call Join feature
To set up a conference call
Set up a Conference call
Talk with more than one person
To view active conferees Goodbye To disconnect a conferee
Use the Conferee Selectable Display and Disconnect feature
To call group members
Use Group Call
To answer a Group Call
To end a Group Call Goodbye
Activate Make Set Busy
Work without interruption
To activate Make Set Busy
To deactivate Make Set Busy
Use AutoDial Transfer
Additional call features
To buzz the telephone linked to your telephone
Use the Buzz feature
To connect to Call
Use Call Page Connect to make an announcement
Use Centrex/Exchange Line Switchhook Flash
To use Centrex/Exchange Line Switchhook Flash
Charge a call or charge a forced call
Dial the Call Detail Recording FFC
To charge a call in progress
To charge a call to an account when you transfer a call
103
To use Enhanced Override
Use Enhanced Override
Use Forced Camp-on feature
To use Forced Camp-on
Answering a call camped-on to your extension
To override a busy/engaged signal
Override a busy signal
Use Radio
Use Privacy Release
To use Privacy Release in an established state
To use Automatic Preselection Meet-me
Dial the Radio Paging Access FFC. The ringback tone sounds
Or Goodbye
To use Automatic Post selection
To answer a Radio
Use Voice Call
Dial the Radio Paging Answer FFC. The paging tone sounds
To make a voice call
To respond to a voice call
Additional features
Personal Directory
To add an entry
To edit an entry
To delete an entry
To search for an entry
Callers List
To dial an entry
To delete the entire Callers List
Redial List
To delete the entire Redial List
Virtual Office
Virtual Office login
120
Logged on to an IP Phone
Virtual Office on your Remote telephone
Virtual Office on your Office telephone
Logged on to an IP Phone 2002 using an IP Softphone
To log out from a remote telephone
Virtual Office logout
Troubleshoot Virtual Office Part 1
Troubleshoot Virtual Office
Troubleshoot Virtual Office Part 2
Local Mode
Normal Mode
Media Gateway 1000B
Troubleshoot Virtual Office Part 3
Resume Normal Mode
Test Local Mode
Display Message Probable Cause Actions
Troubleshoot MG 1000B
Set Automatic Wake-Up
Hospitality features
To enter the time for an Automatic Wake-Up call
Dial the Automatic Wake-Up Request FFC
Dial the Automatic Wake-Up Quit FFC
To quit an Automatic Wake-Up call
Goodbye To verify the time for the Automatic Wake-Up call
Dial the Automatic Wake-Up Verify FFC
To read meters
Activate Message Registration
Press the Message Registration key
To change a meter
To reset a meter to zero
Use Maid Identification
To enter cleaning status
To read the status of a room
Display Room Status
Changing the status of a room
Flexible Feature Codes Part 1
Flexible Feature Codes FFCs
Flexible Feature Codes Part 2
IP Phone Key Expansion Module KEM
Accessories
Terms you should know
140
141
142
143
144
145
Terms you should know 146
Index
148
149
Index 150
Page
Internet address
