Terms you should know

Primary directory number

The main extension number on your telephone.

Private Line

A feature that can be assigned to your telephone. With this line, you can reach an outside number without dialing a code to access an outside line. Internal extensions cannot be dialed from a private line.

Programmable line (DN)/feature keys (self-labeled)

The four keys located at the sides of the upper area of the display.

Quit key

A fixed key on your telephone that is used to exit applications.

Redial List

A list of previously dialed telephone numbers (maximum 20 entries).

Ringback/ring tone

A sound indicating that a call you have made is ringing at its destination.

Secondary directory number

A second incoming/outgoing line for your telephone.

Services key

A fixed key used to access options such as Telephone Options, Password Admin, Display Network Diagnostics Utilities, Virtual Office Login, Virtual Office Logout, Test Local Mode, and Resume Normal Mode.

Shared directory number

A DN (extension) that is shared by two or more persons.

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