Use Remote Call Forward | Nortel Networks 2002 manual

While away from your desk

To deactivate Internal Call Forward:

Choose one of the following:

—Press the Internal Call Forward key.

—Lift the handset and enter the

Internal Call Forward Deactivate FFC.

To reinstate Call Forward to the same number:

Press the Internal Call Forward key

twice.

Use Remote Call Forward

Use the Remote Call Forward feature to forward calls (from any telephone other than your own) to any telephone.

To activate Remote Call Forward:

1. Lift the handset.

2.If calling from a telephone outside the system, dial your direct system access number and wait for dial tone.

3.Dial the Remote Call Forward Activate FFC to activate the feature.

4.Dial your Station Control Password. A dial tone sounds.

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Nortel Networks 2002 Use Remote Call Forward, To deactivate Internal Call Forward, Internal Call Forward Deactivate FFC

Contents

IP Phone Page Revision history Revision history Contents Make a call Make a call using Hot Line Incoming calls Additional call featuresWhile away from your desk Talk with more than one person Hospitality features Additional featuresFlexible Feature Codes FFCs Accessories 147 139 Contents About the IP Phone Basic features About the IP Phone IP Phone Telephone controls Goodbye Hold Message Services items Directory Mute Quit Expand IP Phone 2002 LCD display screen Telephone display Security features Call features and Flexible Feature CodesServices To change your Scpw Directory To turn Password Protection On/Off About the IP Phone Edit text using the soft keys Enter text using the dialpadEnter and edit text To edit text Key Description Editing soft key description Before you begin Connect the IP Phone 2002 componentsSteps IP Phone connections Configure options on IP Phone Use the Telephone Option menu To use the Telephone Option menu Services To adjust Ringer volume Adjust volume Configure options on the IP Phone To adjust the Handsfree listen volume To adjust Handset listen volume Configure options on the IP Phone To adjust the Buzzer volume To adjust the Headset listen volumeTelephone Option menu Configure options on the IP Phone To adjust display screen contrast Adjust display screen contrast To select a language Select a language To select date and time format Select Date/Time format To select Display diagnostics Display diagnostics To choose a Local DialPad Tone Choose Local DialPad Tone To choose a ring type Choose Ring type To enable Call Timer Enable Call Timer To enable Onhook Default Path Enable OnHook Default PathHandsfree enable Headset enable To rename the labels Change feature key labels Restore the default labels View set information Configure call log optionsTo view set information To log only unanswered calls Configure the Callers List log To configure New Call indication Configure New Call indicationNew call indication off New call indication on To configure Preferred Name Match Configure Preferred Name MatchPreferred name match on Preferred name match off To configure default area codes 3 maximum Configure Area Code set-up To edit area code display To configure name display format Configure Name Display formatFirst name, last name Last name, first name Choose one of the following Use Off-hook dialing Make a callUse On-hook dialing Goodbye Use Handsfree dialing To switch from Handset mode to Handsfree mode To switch from Handsfree to Handset modeTo discontinue a handsfree call Goodbye To mute a handsfree call Mute Use the Directory applications To switch from Handsfree to headsetTo use a headset To search for a specific number Make a call using Corporate DirectoryTo scroll to a specific number To use Personal Directory Make a call using Personal DirectoryPersonal Directory To use the Callers List Make a call using Callers ListCallers List Use Predial Make a call using Redial ListTo use Redial List To use Predial To edit a Predial number Use AutoDial To display an AutoDial number To store an AutoDial number To use AutoDial Activate Ring Again To call a Ring Again party when you receive notificationTo activate Ring Again Enter the RingAgain Activate FFC To deactivate Ring Again before notification Redial the last number calledPress the RingAgain Deactivate FFC To use Last Number Redial To store a Speed Call number Use Speed CallTo make a Speed Call Press the Speed Call Controller key Make a System Speed Call Make a call using Hot LinePress the System Speed Call key Press the System Speed Call To make an Intercom call Make an Intercom call To answer a call Answer a call Place a call on hold While on an active callTo place a call on hold Hold To retrieve a call on hold Transfer a call To use Timed Reminder Recall Use Timed Reminder Recall To contact the attendant while on a call Use Attendant Recall To park a call on the System Park DN or your own DN Use Call Park To park a call using the Spre code or FFC To record a caller’s number for accounting purposes Record a Calling Party Number Trace a Malicious call Display incoming callsTo use Call Trace while on a call To use Call Trace without a Call Trace key Activate Automatic Answerback Incoming callsActivate Call Pickup Press the Automatic Answerback key To answer an incoming call in another call pickup group Enter the Pickup Ringing Number FFCEnter the Pickup Directory Number FFC Incoming calls To answer an incoming call while on another call Use Call WaitingTo return to the first telephone call Hold Goodbye If you do not have a Call Waiting key Use Call Forward While away from your deskForward All Calls Activate FFC Forward All Calls Deactivate FFC To reinstate Call Forward to the same number Use Internal Call ForwardTo forward internal calls Press the Internal Call Forward key To deactivate Internal Call Forward Use Remote Call ForwardInternal Call Forward Deactivate FFC To activate Remote Call Forward To deactivate Remote Call Forward To lock your telephone Goodbye Secure your telephone Goodbyekey To unlock your telephone Talk with more than one person Use the Call Join feature To set up a conference call Set up a Conference call Talk with more than one person To view active conferees Goodbye To disconnect a conferee Use the Conferee Selectable Display and Disconnect feature To call group members Use Group Call To answer a Group Call To end a Group Call Goodbye Activate Make Set Busy Work without interruptionTo activate Make Set Busy To deactivate Make Set Busy Use AutoDial Transfer Additional call features To buzz the telephone linked to your telephone Use the Buzz feature To connect to Call Use Call Page Connect to make an announcement To use Centrex/Exchange Line Switchhook Flash Use Centrex/Exchange Line Switchhook FlashCharge a call or charge a forced call Dial the Call Detail Recording FFC To charge a call in progress To charge a call to an account when you transfer a call 103 To use Enhanced Override Use Enhanced Override To use Forced Camp-on Use Forced Camp-on featureAnswering a call camped-on to your extension To override a busy/engaged signal Override a busy signal Use Radio Use Privacy ReleaseTo use Privacy Release in an established state To use Automatic Preselection Meet-me Or Goodbye Dial the Radio Paging Access FFC. The ringback tone soundsTo use Automatic Post selection To answer a Radio Use Voice CallDial the Radio Paging Answer FFC. The paging tone sounds To make a voice call To respond to a voice call Personal Directory Additional featuresTo add an entry To edit an entry To delete an entry To search for an entry Callers List To dial an entry To delete the entire Callers List Redial List To delete the entire Redial List Virtual Office Virtual Office login 120 Logged on to an IP Phone Virtual Office on your Remote telephone Virtual Office on your Office telephone Logged on to an IP Phone 2002 using an IP Softphone To log out from a remote telephone Virtual Office logout Troubleshoot Virtual Office Part 1 Troubleshoot Virtual Office Troubleshoot Virtual Office Part 2 Local Mode Normal ModeMedia Gateway 1000B Troubleshoot Virtual Office Part 3 Resume Normal Mode Test Local Mode Display Message Probable Cause Actions Troubleshoot MG 1000B Set Automatic Wake-Up Hospitality featuresTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Request FFC Dial the Automatic Wake-Up Quit FFC To quit an Automatic Wake-Up callGoodbye To verify the time for the Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFC To read meters Activate Message RegistrationPress the Message Registration key To change a meter To reset a meter to zero Use Maid Identification To enter cleaning status To read the status of a room Display Room Status Changing the status of a room Flexible Feature Codes Part 1 Flexible Feature Codes FFCs Flexible Feature Codes Part 2 IP Phone Key Expansion Module KEM Accessories Terms you should know 140 141 142 143 144 145 Terms you should know 146 Index 148 149 Index 150 Page Internet address