Nortel Networks 400-S manual Making decisions, Selecting an Internet service provider

30 Chapter 2 Installation preparation

Making decisions

Before you can access the Internet with your Instant Internet unit, you must make the following decisions:

•Who will be your ISP?

•What type of connection will you use—dial-up connection (analog or ISDN), leased-line connection (T1, E1, V.35, or X.21) built in to Instant Internet, cable modem, xDSL modem, PPPoE, or an external router?

Selecting an Internet service provider

There are thousands of ISPs from which to choose. Nortel Networks maintains an updated list of the major, national ISPs and as many local ISPs as possible. You can choose an ISP from this list, or you can locate a different one. Either way, try to choose an ISP that has a local access number so that you do not have to pay long distance charges. You can look in the yellow page directory for local or regional ISPs, or you can call a national ISP and ask if it offers local dial-up access in your area.

Note: Only a dial-up connection (analog or ISDN) requires this type of service from an ISP. If you are using a cable modem, xDSL modem, or external Ethernet device, you do not have to obtain dial-up service.

If your ISP is not on the selection list you see during Instant Internet installation, select the ! Default provider from the list. If you cannot connect to the Internet with the ! Default provider selected, do one of the following:

•Call Nortel Networks Technical Solutions Center. See page 23 for instructions on how to contact the center.

•Send an e-mail message to support@nortelnetworks.com.

Be sure to have your provider’s name, location, and contact person’s phone number so that Nortel Networks can create a dial-up script specific to your ISP’s access requirements and add your ISP to the list.

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