Manuals / Oki / Computer Equipment / Network Card

Oki 7300e Troubleshooting, Self-diagnostictest, Printer does not print, NIC check registers NG

Models: 7300e

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TROUBLESHOOTING

The network addresses used in this manual are shown for example only. Network addresses used in your installation must be generated from your own network.

Self-diagnostic test

Printer does not print.

Ensure the printer emulation is set to PS or Automatic.

NG is printed in the Self-diagnostic test.

*** Diagnostic report ***

ROM Check :Okstat:EFCC FFFF 0000 0000 RAM Check :Okstat:0000 0000 0000 0000 NIC Check :Okaddr:00:80:92:00:13:01

100BASE-TX

EEPROM Check:Okstat:8DD0 8DD0 0000 0000

ROM Check and RAM Check register NG.

Confirm that the network interface card (NIC) is installed correctly and turn the printer off and on again.

NIC check registers NG.

Confirm that the NIC is installed correctly and turn the printer off and on again.

Ensure the network cable is correctly connected and connect to a different network segment, rerun the test and see if this cures the fault.

EEPROM Check registers NG.

Confirm that the NIC is installed correctly and turn the printer off and on again.

Initialize the NIC.

Troubleshooting 135

Image 136

Oki 7300e manual Troubleshooting, Self-diagnostictest, Printer does not print, ROM Check and RAM Check register NG

Contents

USERS GUIDE OkiLAN 7300ePREFACE EEC CompatibilityPreface TABLE OF CONTENTS Table of ContentsPage Supported Versions and Modes Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CONFIGURATION IntroductionSpecification Self-diagnostictest Push-buttonPrinted self-diagnostictest sample Printed configuration settings sampleBOJ string ““ EOJ string ““ SMTP Transmit DISABLE Signature line 2 ““ Signature line 3 ““ Reply-Toaddress:““ Signature line 1:““Signature line 4 ““ To Address 1 ““ Retrieve everymin. OFF Configuration utility FeaturesAvailable utilities UtilityUsing Quick Setup 2.Select Network Card Setup 3.Select Network Card Quick SetupConfiguration 4.Select the appropriate languageUsing AdminManager Installation 4.Select the appropriate language Interface File menuStatus Menu FunctionFunction Setup MenuFunction Oki Device Setup General TabLocation CommentsTCP/IP Tab This allows you to configure TCP/IP related itemsLocation CommentsLocation Netware TabComments Location NDS SetupComments EtherTalk Tab NetBEUI TabLocation CommentsSNMP Tab This allows you to configure SNMP related itemsLocation CommentsComments LocationPrinter Trap Comments LocationPrinter Trap POP Tab LocationComments LocationSMTP Tab In SNMP Tab, you can configure SNMP related itemsLocation CommentsComments LocationAvailable condition Create a NetWare Queue Mode PSERVERPrint QueueIP Address Setup Delete NetWare ObjectOption Menu FunctionUsing a Web browser Help MenuNetwork configurations PageCategory Ref. noPage CategoryRef. no TCP/IPPage CategoryRef. no NetWareE-Mail Settings PageCategory Ref. noPage CategoryRef. no SNMP TrapsPrinter configuration TypeComment PagePage CategoryType CommentPage CategoryType CommentPage CategoryType CommentPage CategoryType CommentPage CategoryType CommentPage CategoryType CommentMicrosoft Internet Explorer Netscape NavigatorPage Category5.Enter root in User name and your password default is the last six digits of the Ethernet address in Password and click OK Using TELNET Example for IP address# arp -s192.168.20.127 00 80 92 01 00 D2 temp #pingExample for IP address 192.168.20.127 $ telnet 4.Login to the network card using TELNETTelnet hierarchical structure Level1Level2 Level33 Setup Netware Level1Level2 Level38: Setup printer trap Level1Level2 Level3Level1 Level2Level3 Ref NoUsing SNMP Configurable items and Default Values Bold is the default settingRef. No Ref. No NetWare-7 Ref. No Port-3 Port-5 Ref. No Port-11 Trap-5 Trap-11 Ref. No SMTP-7 SMTP-14 POP-2 Configurable items vary between printers Management utility PrintSuperVisionService System requirementWindows Operating SystemSupported Browsers Supported PrintersSupported network interface cards Network InterfaceSupported printer CardsTo install the Print SuperVision utility UninstallationInstallation OKI LPR Printing utilitySystem Requirement To install the OKI LPR utility Uninstallation 1.Stop the OKI LPR UtilityMICROSOFT WINDOWS OverviewWindows Version Installation of TCP/IP ProtocolMethod Windows 95/98/Me Windows NTWindows Windows XPNetwork printer IP address configuration Printed diagnostics sample Do you use the TCP/IP protocol?Do you use the NetWare protocol? Push-buttonDo you use the NetBEUI protocol? Do you use the EtherTalk protocol?Windows 95/98/Me NT 4.0 requires administrator privileges OkiLPRMicrosoft LPR Windows NTWindows Windows 2000 requires administrator privilegesInsert the printer driver for Windows NT4.0 Port OKILPRMicrosoft LPR Page 7.Select Next 8.Install printer driver Windows XPOKILPR Microsoft LPR10.Under Device Type, select Custom then Settings Port10.Under Device Type, select Custom then Settings Network Printer Settings Novell Netware IPXNetBEUI Protocol Computer NameWindows 95/98/Me 1.Select Start, Settings, and Control PanelWindows NT Windows XP Windows2.Double-clickon Network Connections OL07DB85 Printer driver configurationComputer Name The Master Browser function can only manage this network card. If the PrintServer name is put into another Workgroup, the network card will not be able to find it on the network Microsoft Windows NOVELL NETWARE Supported Versions and ModesRemote Printer Mode Print Server Mode RecommendedSetup Utilities Diagnostic report ROM Check Okstat F05B FFFFRAM Check Okstat NIC Check Ok Addr *00 80 92 07 DB 85 100BASE-TXOKI NDPS Gateway The OKI NDPS Gateway can be installed from the OkiLAN 7300e CD under Software Utilities. Please follow on-screeninstructions. You will require a drive mapping to the NetWare server that you are installing to 2.Select this and click OK to continue. You will then be presented with the Gateway Configuration Welcome screen, click Next again and select Printer Interface Type, either TCP/IP LPR or NetWare IPX and select Next to continue. TCP/IP configuration illustrated Once you have correctly input your network address you will be prompted with a Results and then a Summary screen iPrint Novell NetWare Configuration Network Interface card settingUNIX Overview# arp -s192.168.20.127 00 80 92 01 00 D2 temp Example for IP addressExample Logging in to IP address Please select 1- 99? No. Message Value Sun OS 4.x.x BSD configuration Operating system configurationExample for host name C7400 4.Register the printer in the /etc/printcap file Sun Solaris 2.x configuration Example for host name C7400Example for host name C7400 # usr/sbin/lpshutHP-UX10.x configuration # ping C7400192.168.20.127 C7400 Example for host name C7400f. Enable the print queue g. Enable the printer spoolera. Stop the printer spooler # /usr/sbin/lpshutAIX 4.1.5 configuration 192.168.20.127 C7400Example for host name C7400 # ping C7400LPD Printing Logical printers Logical printerPrinter function BSD-basedUNIXFTP printing Logical directoriesLogical directory Printer functionftp cd /lp Example transferring print data test.prn Example displaying network card statusftp type binary ftp put test.prn211 End of status ftp ftp quote stat /lp211-FTPdirectory status Ready 211 End of status ftpUNIX Supported Versions APPLE MACINTOSHOverview Setup Utilities Configuration AppleTalk Configuration1.Use EtherTalk Protocol 2.Printer NameMacintosh OS In Mac OS X you use the Print Centre to select network printers, not the Chooser Apple Macintosh TROUBLESHOOTING Self-diagnostictestPrinter does not print ROM Check and RAM Check register NGTCP/IP Printer cannot find the network interface cardCannot print with lpr and ftp Incorrect User name on the banner pageRemote Server mode NetWarePrinter cannot find the network interface card Print Server mode EtherTalkPrinter does not print NetBEUI The network interface card is not identifiedError writing to Prn1 Glossary