Self-diagnostic test, Printer does not print | Oki 7300e instruction

TROUBLESHOOTING

The network addresses used in this manual are shown for example only. Network addresses used in your installation must be generated from your own network.

Self-diagnostic test

Printer does not print.

Ensure the printer emulation is set to PS or Automatic.

NG is printed in the Self-diagnostic test.

*** Diagnostic report ***

ROM Check :Okstat:EFCC FFFF 0000 0000 RAM Check :Okstat:0000 0000 0000 0000 NIC Check :Okaddr:00:80:92:00:13:01

100BASE-TX

EEPROM Check:Okstat:8DD0 8DD0 0000 0000

ROM Check and RAM Check register NG.

Confirm that the network interface card (NIC) is installed correctly and turn the printer off and on again.

NIC check registers NG.

Confirm that the NIC is installed correctly and turn the printer off and on again.

Ensure the network cable is correctly connected and connect to a different network segment, rerun the test and see if this cures the fault.

EEPROM Check registers NG.

Confirm that the NIC is installed correctly and turn the printer off and on again.

Initialize the NIC.

Troubleshooting 135

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Oki 7300e manual Self-diagnostic test, Printer does not print, ROM Check and RAM Check register NG, NIC check registers NG

Contents

Users Guide Preface EEC Compatibility Preface Table of Contents Uninstallation 103 Table of Contents Configuration Introduction Specification CPU Self-diagnostic test Push-button Configuration Smtp TransmitDISABLE Reply-To address Signature line To Address Retrieve everymin.OFF Utility Features System requirements Configuration utilityAvailable utilities Using Quick Setup Configuration Using AdminManager Follow the on-screen instructions Installation Configuration Interface File menuStatus Menu Function Setup Menu General Tab Oki Device SetupLocation Comments TCP/IP Tab Netware Tab NDS Setup EtherTalk Tab NetBEUI Tab Snmp Tab Etc IPX POP Tab Smtp Tab Out, Paper Low/Out, Paper Jam, Cover Create a NetWare Queue Print Queue Printer Mode LocationServer IP Address Setup Delete NetWare Object Option Menu Using a Web browser Help Menu Network configurations Category Ref. no DHCP/BOOTP TCPIP-6 NetWare Tree Name NetWare-9 SMTP-2 SNMP-1 Printer configuration Category Type Comment Read only Fuser Life Remaining Paper Feed Tray Selectable Configuration ECP Category Type Comment ID# Microsoft Internet Explorer Netscape Navigator Configuration Using Telnet Example for IP address Example for IP address 192.168.20.127 $ telnet Telnet hierarchical structure Level1 Level2 Level3 Ref No STATUS-1 SMTP-1 SMTP-20 Using Snmp Configurable items and Default Values Bold is the default setting Public Auto SET Rprinter Which OkiLAN 7300e Is installed Be sent to Configuration Configuration NO/YES Trap-5 OKI Device Network Setup printer Trap-11 OKI Device Network Setup printer 00000000000 OKI Device Network Setup Smtp Any Set E-Mail Configuration POP3 POP Configurable items vary between printers Management utility PrintSuperVision Operating System Service Option System requirementWindows Pack Supported Browsers Supported Printers Supported network interface cards Network Interface Supported printer Cards To install the Print SuperVision utility UninstallationWindowsXP/2000/NT4.0 requires administrator privileges Printing utility System Requirement To install the OKI LPR utility Windows XP/2000/NT4.0 requires administrator privileges Uninstallation Microsoft Windows Overview Installation of TCP/IP Protocol Windows Version Method Windows 95/98/Me Windows NT Windows Windows XP Network printer IP address configuration Push-button Do you use the TCP/IP protocol? Printed diagnostics sampleDo you use the NetWare protocol? Do you use the EtherTalk protocol? Do you use the NetBEUI protocol? OkiLPR NT 4.0 requires administrator privilegesMicrosoft LPR Windows 2000 requires administrator privileges Okilpr Port IPP Select Next Install printer driver Port IPP Network Printer Settings Novell Netware IPXNetBEUI Protocol Computer Name Name assigned to the printer Windows 95/98/Me Windows Printer driver configuration Computer Name OL07DB85 Microsoft Windows Microsoft Windows Print Server Mode Recommended Remote Printer ModeSupported Versions and Modes Setup Utilities Printing the Network Interface Card Configuration Sheet OKI Ndps Gateway Novell NetWare Novell NetWare Novell NetWare IPrint Novell NetWare Configuration Network Interface card setting NIC Check Ok addr 00 80 92 01 00 D2 10BASE-TPI Example Logging in to IP address Unix Operating system configuration Sun OS 4.x.x BSD configurationExample for IP address 192.168.20.127 and host name C7400 Example for host name C7400 # ps aux grep lpd Sun Solaris 2.x configuration # usr/sbin/lpshut HP-UX 10.x configuration # ping C7400 # /usr/sbin/lpshut Example for IP Address 192.168.29.127 and host name C7400 AIX 4.1.5 configurationExample for the C7400 registered as the print server # smit mkrque LPD Printing Logical printers Logical printer Printer functionBSD-based Unix Example To delete a print job Job ID 123 on the C7400lp Example To delete a print job Job ID 456 in the C7400lp FTP printingLogical directories Logical directory Printer function Example Logging in with host name C7400 or IP address Ftp cd /lp Example transferring print data test.prn Example displaying network card status Ftp quote stat /lp Unix Apple Macintosh Supported Versions Setup Utilities Configuration AppleTalk ConfigurationUse EtherTalk Protocol Printer Name Macintosh OS Apple Macintosh Apple Macintosh Self-diagnostic test Printer does not printROM Check and RAM Check register NG NIC check registers NG Cannot print with lpr and ftp Printer cannot find the network interface cardIncorrect User name on the banner Remote Server mode NetWare Print Server mode PostScript error occurs if a Banner Page is printedNot identified by the Chooser and the Setup Utility EtherTalk NetBEUI Network interface card is not identified Error writing to Prn1 Glossary