Palm 755P manual Phone, Signal strength is weak, My smartphone won’t connect to the mobile network

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C O M M O N Q U E S T I O N S

C H A P T E R

Phone

Signal strength is weak

Become familiar with low coverage areas where you live, commute, work, and play. Then you will know when to expect signal strength issues. You can check signal strength by looking at the signal-strength icon in the title bar of the Phone application’s Main View. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear.

1If you’re standing, move about ten feet (about 3 meters) in any direction.

2If you’re in a building, move near a window. Open any metal blinds.

3If you’re in a building, move outdoors or to a more open area.

4If you’re outdoors, move away from large buildings, trees, or electrical wires.

5If you’re in a vehicle, move your Treo smartphone so that it’s level with a window of your vehicle.

My smartphone won’t connect to the mobile network

1Try the suggestions about signal strength described in Signal strength is weak.

2Turn off your phone and turn it on again (see Turning your phone on and off).

3Perform a soft reset (see Performing a soft reset).

The other person hears an echo

•Try decreasing the volume on your Treo smartphone to avoid coupling or feedback on the other person’s end. This applies to both the speakerphone and the earpiece.

•Position the earpiece closer to your ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the bottom right side of the smartphone.

•If you’re using the speakerphone feature with your smartphone lying on a flat surface, try turning the smartphone face down (screen facing the surface).

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