User Guide
 Intellectual property notices
 Contents
 113
Using a phone headset
Your memos and documents 169
Documents To Go Professional 171 Memos 173 Voice Memo
 N T E N T S
 Terms Important safety and legal information 257 Index
 Welcome
 What’s in the box?
Palm Software Installation CD included in the box
What do I need to get started?
Hardware
 Where to learn more
 E L C O M E
 Setting up
 This chapter
 Front view
Palm Treo 755P smartphone overview
 Back view
 Ringer switch
Installing the battery
Top view
Sound On
 Battery contacts Smartphone contacts
Charging the battery
 A R G I N G T H E B a T T E R Y
 Battery icon
Maximizing battery life
 Making your first call
Turn down the screen brightness see Adjusting the brightness
 Adjusting call volume
On , you hear three tones when programming is successful
 Setting up your computer
Volume button
What’s my phone number?
 Upgrading from another Palm OS device
System requirements
 Palm may be replaced with palmOne or Handspring
 A P T E R
 Installing the desktop synchronization software
 Connecting your Treo smartphone to your computer
 Synchronizing information-the basics
 Press the sync button on the sync cable Sync button
 Moving around on your smartphone
 This chapter
 Moving around the screen
5-way includes the following buttons
Center Up Left Right Down
 Highlighting and selecting items
Scrolling through screens
 Highlighting text
Accessing command buttons
 Selecting menu items
 Selecting options in a pick list
 Backlight
Using the keyboard
Option Return Shift/Find Menu Space Alt
Entering lowercase and uppercase letters
 Entering numbers, punctuation, and symbols
Entering other symbols and accented characters
Are entered using the Alt key
 Alt
Symbols and accented characters
 Opening applications
Using the quick buttons
Phone Option
Calendar
 Press Applications
Using Applications View
 Your phone
 This chapter
 Waking up the screen
Turning your smartphone on and off
 Turning your phone on and off
 Dialing using the keyboard Press Phone
Dialing using the onscreen Dial Pad
Making calls
Opening the Phone application
 Select the number you want to dial Press Send to dial
Dialing by contact name
 Press Center to make the call
Dialing from a web page or message
Select the phone number on the web page or in the message
 Numbers From the Phone application’s
Call, and then press Send again to dial
Send and selecting Call Log from the Redial list
 Receiving calls
Press Power/End Select Hang Up All
Ending a call
Do one of the following
 Send the call to voicemail Press Power
Using voicemail
Setting up voicemail
To ignore a call, do one of the following
 Listening to voicemail messages
Voicemail notification
 What can I do when I’m on a call?
 Mutes the microphone so that you cannot be heard
Switching applications during a call
 Saving phone numbers
Select Add Contact
Enter the information for the entry Select Done
 When the Dial another call prompt appears, select Yes
Making a second call
Answering a second call call waiting
 To hang up the current call and answer
Ignore with Text
Send
Making a conference call
 Press Power/End Forwarding calls
Using Flash mode during a call
Press Send from Active Call View
While in Flash mode, do any of the following
 For example, to forward calls to
Viewing minutes Defining favorite Usage Buttons
724155551234
Press Send to turn on call forwarding
 Press Phone Use the 5-way to select a blank favorite button
Creating a speed-dial favorite button
 Select OK
Editing a favorite button
Select Edit Favorites Button on the Record menu
 Headset
Using a phone
Deleting a favorite button
Select Delete Select OK
 Connecting to a Bluetooth hands-free device
Using a wired headset
 Press Applications and select
Select Hands-free Setup
 Using a Bluetooth hands-free device
 Press Applications and select Prefs Select Hands-free
Customizing advanced settings for your hands-free device
 Customizing the Phone application’s Main View
Customizing phone settings
 Selecting ringtones
 Creating and managing ringtones
Way
Selecting Phone alert tones
 Adjusting ringer volume
Select alert tones from the following pick lists
Assigning a caller ID ringtone
 Assigning a caller ID photo
 Setting your dialing preferences
 Choosing your privacy settings
 Enabling TTY
Turning on the HAC Setting
 Manually selecting the wireless band
What are all those icons?
Check the Hearing Aid Compatibility box
 Your phone is off
Area, No Service, Extended
 O U R P H O N E
 U R P H O N E
 A P T E R
 Your email and other messages
 This chapter
 Which application should I use?
Want to… Use this app…
Check messages from multiple email addresses VersaMail
 How do I get started?
Wireless Sync application
 Press Wireless Sync
Setting up Wireless Sync to work with Internet email
 Password Enter the password for your Wireless Sync account
 Setting up Wireless Sync to work with corporate email
When the Congratulations message appears, select Done
 When the Congratulations message appears, select Done
 Press Wireless Sync
 VersaMail application
 SBC/PacBell SBC/Prodigy Speakeasy USA.net Verizon DSL Yahoo
Apple.Mac AT&T Global AT&T Worldnet
 ESMTP, SSL
 Your system administrator or ISP, and then select Next
 Settings, select Advanced, and then enter those settings
Creating and sending email messages
Enter the subject and message text
 Attaching photos and videos
Adding attachments to your email messages
Red paper clip icon in the upper-right corner
Attaching ringtones
 Receiving and viewing email messages
Attaching other types of files
 Viewing attachments
 Deleting selected messages from the Inbox
Managing your messages
 Customizing your email settings
Switching accounts
Press Menu Select Delete on the Message menu
Deleting messages by date
 Select Auto Sync
Set preferences for how and when
Scheduling Auto Sync
Select OK, and then select Get Mail
 Setting preferences for getting messages
Selecting alert tones
Check the Alert me of new mail box
 Unread messages Imap accounts
Message Format Sets the format for messages you retrieve
Attaching a signature to a message
 Select Signature Check the Attach Signature box
Messaging
Enter your signature information, and then select OK
Working with Microsoft Exchange ActiveSync
 Creating and sending a text message
Press Applications and select Messaging
Select New Select the To field to address the message
 Videos
Creating and sending a multimedia message
Ringtones
Sound clips
 Select Add Media
Select New
 Receiving messages
Record new Record a sound clip of up to 1 minute
 Using links in messages
 Applications and selecting Pics&Videos
Saved pictures later by pressing
Arranging your messages
Deleting messages
 Message with the chat icon
Chatting with Messaging
 Create chats from messages Indicate
 Show timestamps in chats Indicate
Even when roaming Indicate whether
Display my name in chat window as
Automatically collect MMS
 What are all those icons?
 A P T E R
 Your connections to the web and wireless devices
 This chapter
 Web browser
Viewing a web
Press Applications and select Web
 E B B R O W S E R
 Creating a bookmark
Goes to your home
 Viewing bookmarks or saved pages
Saving a
Editing or deleting a bookmark or saved
Select Edit Bookmarks on the Bookmarks menu
 Enter a title for this page of bookmarks
Select Edit Bookmarks from the Bookmarks menu
Downloading files from a web
Videos MP4, 3G2, ASF, WMV Ringtones
 Play
Streaming files from a web
 Copying text from a web
Customizing your web browser settings
Returning to recently viewed pages
Finding text on a web
 Select General and set any of the following preferences
Home Page Sets the page that appears when you select
 Select Advanced and set any of the following preferences
Disable cascading style sheets
 Installing the VZAccess Manager software
BroadbandAccess Connect
 Getting help with VZAccess Manager software
On the Installation Complete screen, click Finish
 Terminating a BroadbandAccess Connect Internet session
Click the VZAccess Manager icon on your computer desktop
On your computer, go to the VZAccess Manager window
Click Disconnect
 Applications and select Bluetooth
On your smartphone, press
Select Trusted Devices
 Connections with Bluetooth devices
 Select Setup Devices Select Trusted Devices
 Press Applications and select Bluetooth Select Bluetooth On
Accepting a connection from another Bluetooth device
 A P T E R
 A P T E R
 Your photos, videos, and music
 Camera and Camcorder Pics & Videos Pocket Tunes
 Camera Camcorder
Taking a picture
Press Applications and select Camera
 Press Applications and select Camcorder
Recording a video
 A P T E R
 Customizing your Camera settings
 Viewing a picture
Pics & Videos
Press Applications and select Pics&Videos
Select the album that contains the picture you want to see
 Viewing a video
Press Right or Left to scroll to the next item in the album
3GP 3G2 MPEG-4 video + Qcelp audio + 3g2 file type MP4
Select the album that contains the video you want to see
 Select Share
Sending pictures or videos
 Copying a picture or video
 Saving a picture as wallpaper
Organizing pictures and videos
Adding a picture to a contact entry
Rotating a picture
 Viewing pictures and videos on your computer
Deleting a picture or video
Windows
Mac
 Pocket Tunes
Setting up Windows Media Player for MP3
Applications and select pTunes
On your computer, open Windows Media Player, and then click
 Select Preferences
Setting up iTunes for MP3
 Transferring MP3 files from your computer
 Transferring music from a CD to your smartphone
Select Rip Music
Listening to music on your Treo smartphone
 Choose Song and select a song from the list
Press Applications and select pTunes
 Creating a playlist
Select Save List
Editing a playlist Press Applications and select pTunes
 Your personal information organizer
 Contacts Calendar World Clock Tasks
 Press Phone Select the Contacts favorite button
Contacts
Select New Contact
Adding a contact
 With private entries for more info
Select Photos to add an existing picture to this contact
After you enter all the information, select Done
Viewing or changing contact information
 Calendar
Deleting a contact
Defining your business card
 Displaying your calendar
 Creating an event
 Adding an alarm to an event
Select OK Type of time units Number of time units
Creating an untimed event
 Create an event, and then select it Select Details
Scheduling a repeating event
Select Other to define a custom
Interval
 Editing or deleting an event
Color-coding your schedule
Select the event you want to edit or delete Select Details
Delete Removes the event from your calendar Select OK
 Select Day and set any of the following Day View options
Customizing display options for your calendar
 Selecting alarm tones
 Default Alarm The default timeframe for the alarm field
World Clock
Selecting cities
 Setting an alarm
Press Applications and select World Clock
Adding cities
 Setting task priority, due date, and other details
Tasks
Adding a task Press Applications and select Tasks
 Checking off a task
 Organizing your tasks
Today, Last 7 Days, Next 7 Days, or Past Due
 Customizing Tasks
Deleting a task
 Manage Word, Excel Improve productivity by taking
Your memos and documents
 Documents To Go Professional Voice Memo Memos
 Documents To Go Professional
 Opening a document
Documents
Select the document you want from the list
 Voice Memo
Memos
Creating a memo Press Applications and select Memos
Enter the text you want to appear in the memo Select Done
 Press Applications and select Voice Memo
Creating a voice memo
 Press Center to pause or stop playback
 O U R M E M O S a N D D O C U M E N T S
 Your application and info management tools
 This chapter
 Using Find
Viewing and using the alerts
Continue the search
 Calculator
Basic Mode Advanced Mode-Math
 Installing applications
Selecting functions in Advanced Calculator Mode
Length Length conversions for metric and English values
 Installing bonus software from My Treo on your smartphone
Installing applications from the Internet
My Treo
 Installing other third-party applications from a computer
Installing bonus software from My Palm on your computer
 Removing applications
 Viewing application info
Manually deleting applications
Press Menu Select Info on the App menu
 Sending info over a Bluetooth wireless connection
Sending information with Bluetooth wireless technology
 Press Applications and select Bluetooth Select Bluetooth On
 Beaming information
If the Ringer switch is set to Sound
 Beaming an application
Beaming an entry
 Receiving beamed information
 Changing which applications sync
Synchronizing information- advanced
 MAC only
 Setting up a Bluetooth connection for synchronization
 Select Setup Devices Select HotSync Setup
Synchronizing over a Bluetooth connection
Press Applications and select HotSync
 Applications and select HotSync
Synchronizing over an infrared connection
 Synchronizing using Wireless Sync
 A P T E R
 Inserting an expansion card
Using expansion cards
 Removing an expansion card
Open the door of the expansion card Slot
 Opening applications on an expansion card
Accessing items stored on an expansion card
 Press Applications
 Card Info
Viewing expansion card information
Select Card Info
Formatting an expansion card
 Press Menu Select Format Card from the Card menu Select OK
 A P T E R
 Your personal settings
 This chapter
 Slide the Ringer switch to Sound
System sound settings
Setting system volume levels
Silencing sounds
 Display and appearance settings
Adjusting the brightness
Changing the screen font
 Small
Setting display formats
Large bold
Press Applications and select Prefs
 Applications settings
Press Applications and select Prefs Select Touchscreen
Select a color scheme from the list Select Done
 Arranging applications by category
Select default applications for specific tasks
Press Menu Select Category on the App menu
Displaying applications by category
 Reassigning buttons
Changing default applications
 Locking your smartphone and info
Press Applications and select Prefs Select Default Apps
 Locking your keyboard Keyguard
 Screen when the phone rings. You must
Incoming calls received Disables
Locking your screen
Select Keyguard Check any of the following boxes
 Enter your lock code to change this setting Select OK twice
Uncheck the On phone power off box
Select one of the following Phone Lock options
Locking your smartphone
 Select the Password box
Press Applications and select Security
Select the Auto Lock Device box
 Select Lock & Turn Off to lock your smartphone immediately
Working with private entries
Hiding or masking all private entries
 Viewing all private records
Select Lost Password
Security and Palm Desktop software Windows
Entering owner information
 System settings
Setting the date and time
Press Applications and select Prefs Select Date & Time
 On a call, dim backlight after
Optimizing power settings
 Connecting to a virtual private network
Connection settings
 Common questions
 This chapter
 Upgrading
On your computer, click
StartProgramsPalmSafe HotSync
 P G R a D I N G
 Desktop software installation
 Performing a soft reset
Resetting your smartphone
Performing a system reset
Performing a hard reset
 S E T T I N G Y O U R S M a R T P H O N E
 Replacing the battery
 Screen appears blank
Screen
 Synchronization
There’s a blinking bell in the upper-left corner
Palm Desktop info is damaged, you can
 Can’t find my user folder
 Palm Desktop software does not respond to a sync attempt
Make sure that HotSync manager is running
HotSync Manager
 Synchronization starts but stops without finishing
\Program Files\Palm\device name
Mac HD/Users/user name/Documents/ Palm/Users/device name
 Palm Desktop software, and then click Change/Remove
Synchronize
 Have duplicate entries in Microsoft Outlook after I sync
Calendar, Contacts, Notes, and Tasks to be available offline
 Click Change
If you’re using Microsoft Outlook sold separately
Select Desktop overwrites handheld, and then click OK
My appointments show up in the wrong time slot after I sync
 If you’re using Palm Desktop software
Calendar
Uncheck the New events use time zones box if it’s checked
 Phone
Signal strength is weak
My smartphone won’t connect to the mobile network
Other person hears an echo
 Hear my own voice echo
My smartphone hangs up when I hold it to my ear
My voice is too quiet on the other end
Hear static or interference
 Preferences Select Clear Voicemail Icon
My phone seems to turn off by itself
 Confirm all the following
Hands-free devices
 Can’t send or receive text messages
Can’t tell if data services are available
 Can’t send or receive multimedia MMS messages
Web
 Can’t access a web
My smartphone won’t connect to the Internet
Either of these icons, press
 It takes a long time for a web page to load
 Camera
An image or map is too small on my screen
Secure site refuses to permit a transaction
 Making room on your Treo smartphone
 Third-party applications
 Getting more help
Error messages
 O M M O N Q U E S T I O N S
 Terms
 Dial-up networking DUN
Device name
Dialog box
Evdo Evolution Data Optimized
 Palm Quick Install
NationalAccess
MMS Multimedia Messaging System
Option key
 Pix Place
SMS Short Messaging Service
Slide
Streaming
 FCC Notice
Important safety and legal information
 Battery safety information
 Waste disposal
Page
 Specifications
 Specification S
 Specification S
 Specification S
 Index
188, 236 accessing
215 Calls 72, 76
104
 180
129
143 To 60
168
 109
Installing 181-183 211
208 189
185
 122
Playing
Beaming
Bell 179
 187
Service 75, 124
186
248
 212
Restoring factory defaults for
Calculator icon 180 calculator modes 180 calendar
203
 210
Tasks and 166, 167 102
216
150 104
 124, 253
222
183
For 54
 87, 124
219
103 205
Coverage area 19, 44, 69
 Photos 136, 143
Email 96
233
Albums 143
 Events 67, 156, 161
Dial Pad 37, 45 123
Dialing 45-48, 53, 71
Photos 135, 138
 171
Troubleshooting 244 viewing attachments
138
Attaching voice memos to
 Errors 235, 242
Passwords 51, 217 162
Displaying 67, 156
For 156
 From Viewing information about Extended Network message
200, 249 opening files on 172 renaming
Feedback 240 fields 32, 35 file types
Finding
 Formatting
217
202
Email 95, 96 forwarding phone calls 57 freeing disk space
 123 Entering 21, 36-37 Text 33
139
Saving 107
Losing 202, 217
 198
123, 124, 253
36-37
22, 183
 145, 146, 148 uninstalling desktop
M4V files 140 Mac systems Installing applications from
Links
Treo smartphone 216
 Masks 214
173
Memory 123, 160
181
 196
82, 83, 101, 153
116
79, 94
 Mute button Names
145
117
116, 122 Note button 154 notes
 157
Installing 22, 183, 227 Microsoft Exchange
 218
Forgetting 83, 217
CD 8
213, 216
 Dialing 45-48, 53
Ending 49, 52, 55
Making 45, 53, 55
61, 64
 72, 73 161
Entering 45-48, 66
Sending 93, 135, 136
Photo albums 135, 139
 149 182 181
Pausing 120, 138
Stopping 107, 149
Music 120
 Redialing most recent number
 251 136
Renaming expansion cards
93, 103
Saving
 Text 121
Contacts 46, 66
Text 33, 107
Disabling 53, 214
 Email 92, 106
Passwords 51, 217
Box 67 241 186
Messages 49, 101 168
 213
Resetting 217
Naming 24, 63
Screen 162
 Sounds 103, 163 Information 23, 177 185
Symbols 37, 38 197 Static 241
191-193
Photos 133
 Setting preferences for Viewing due dates for 167
System resets 225, 228, 242
27 Tasks button
Tasks list 33, 156, 166, 167
 Trusted Devices button 127
250-251third-party utilities 23, 219 third-party VPN client
 Untimed events 158, 159 Untimed Events check box Updating
From Setting up accounts for 89, 90
USB ports
Message 75 VersaMail
 Playing 120, 138
Adding 136
173-175
Sending 135, 138
 124-126
Volume button 13, 20, 69 volume conversions
Selecting home page for
208
 121
Accessing 115, 117
83, 85
121-123
 Wrap Search check box Year View
 N D E