C O M M O N Q U E S T I O N S

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If you can view the other web page after you refresh it, but you still can’t access the page you were originally trying to view, the page may contain elements that are not supported by the web browser. These include Flash, Shockwave, VBScript, WMLScript, and other plug-ins.

Some websites use a redirector to their true home page. If the web browser on your smartphone can’t follow the redirector, try using a desktop browser to see the landing page of the redirector, and then enter that address in the web browser on your smartphone.

TIP Your Treo smartphone can open your email application when you select an email address on a web page. If nothing happens when you select the link, make sure your email application is already set up.

It takes a long time for a web page to load

If it is taking longer than usual to load web pages, you may have traveled from a BroadbandAccess service area to a NationalAccess service area. Although NationalAccess data service is considered

ahigh-speed data service, it seems slow if you are used to BroadbandAccess speed.

1Press Phone and look for either the NationalAccess or BroadbandAccess icon in the title bar of the Phone application’s Main View.

2If you see the BroadbandAccess icon, then there may be a problem with the web site you are trying to access. Try opening a different web page to see if the problem persists.

3If you see the NationalAccess icon, then you may be experiencing the difference in performance between the two types of data networks.

4To be sure there is not a problem with your connection to the Verizon Wireless network, press and hold Power/End to turn off your phone. Then press and hold the same button to turn it back on again.

5Try opening the web page again to see if it loads faster.

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Palm 755P manual It takes a long time for a web page to load