C O M M O N Q U E S T I O N S

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recover your info by synchronizing with your smartphone. To make sure you always have an up-to-date backup of your info, synchronize frequently.

This section describes synchronization between your Treo smartphone and a desktop computer running Palm Desktop software. You can also synchronize the information on your smartphone using Wireless Sync or other third-party applications. See the separate documentation for Wireless Sync or other third-party applications for information on features and configuration.

Before you attempt to synchronize, make sure you’ve installed the desktop synchronization software from the Palm Software Installation CD.

TIP Every device needs a unique name. Never synchronize more than one device to the same device name on your computer.

I can’t find my user folder

WINDOWS ONLY If your device name is one word, your user folder name is the first six characters of your device name. If your

device name is two words, your user folder name consists of the first six characters of the second word of your device name followed by the first letter of the first word. For example, if your device name is John Smith, your user folder is named SmithJ. Your user folder is usually located inside one of the following folders:

C:\Program Files\Palm\

C:\Program Files\palmOne\

C:\Program Files\Handspring\

MAC ONLY Your user folder name is the same as your device name and is usually found in this location: Mac hard drive :

Users : Your Mac username : Documents

: Palm : Users.

What is the backup folder?

The Backup folder is located inside your user folder (see I can’t find my user folder). During synchronization, HotSync® manager puts a copy of most of your info and applications in the Backup folder. (Some third-party apps do not put a copy in the Backup folder.) The next time you sync, HotSync manager compares the contents of the Backup folder to the contents of your

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Palm 755P manual Can’t find my user folder